Appendix B - Completion Return Codes

The following is a table of the Completion Return Codes (CRC) provided by the QTRACS system in response to various requests. These reason codes indicate the disposition of various requests that are submitted to QTRACS. In many cases, these reason codes are simply an echo of the reason code that was returned by the NMC.

The CRC may be returned in several ways. It could be returned to the user via the External Application Link transactional interface (e.g. the reason code on an FMC), or it could be returned via the API interface (e.g. the return parameters of the Create Message API).

CRC	Description
E001	QTRACS Element Definition failed - unrecognized class.
E002	QTRACS Element Definition failed - illegal header length for class.
E003	QTRACS Element Definition failed - exceeded allowed number of definitions for class.
E004	QTRACS Element Definition failed - would cause storage overflow on unit.
E005	QTRACS Element Definition failed - illegal element body length.
E006	QTRACS Element Definition failed - illegal characters in element body.
E007	QTRACS Element Definition failed - invalid forward macro version.
E008	QTRACS Element Definition failed - invalid return macro version.
E009	QTRACS Element Definition failed - mapping definition already exists for this pair.
E010	QTRACS Element Definition failed - illegal number of key blocks defined.
E011	QTRACS Element Definition failed - illegal first key block position.
E012	QTRACS Element Definition failed - illegal forward offset for key block.
E013	QTRACS Element Definition failed - illegal number of keys specified for block.
E014	QTRACS Element Definition failed - keys do not match.
E015	QTRACS Element Definition failed - illegal number of field mappings.
E016	QTRACS Element Definition failed - illegal default field mapping size.
E017	QTRACS Element Definition failed - illegal field specified for forward macro..
E018	QTRACS Element Definition failed - illegal field specified for return macro.
E019	QTRACS Element Definition failed - illegal mapped field specified for block.
E020	QTRACS Element Definition failed - illegal field attribute specified.
E021	QTRACS Element Definition failed - mapped fields do not match.
E022	QTRACS Element Definition failed - illegal to map auto-fill field.
E023	QTRACS Element Definition failed - illegal to map same field more than once.
E024	QTRACS Element Definition failed - duplicate field mapping links.
E025	QTRACS Element Definition failed - no field mapping defined for key block.
E026	QTRACS Element Definition failed - illegal default key block size.
E998	QTRACS Element Definition failed - definition is not defined.
E999	QTRACS Element Definition failed - unknown reason.
0000	Request completed successfully.
0011	QTRACS message is not acknowledged. Message is undeliverable.
0013	QTRACS message cancelled.
0014	QTRACS message ignored because of an error.
0015	QTRACS message was rejected because the requested service is not available.
0016	QTRACS message rejected - unknown reason.
0017	QTRACS message rejected - unknown reason.
0018	QTRACS message rejected - unknown reason.
0019	QTRACS message or update position request has failed. Either mobile does not exist, or you lack permission to communicate with it.
105A	Invalid reply-to designator in QTRACS message.
105B	Message destination(s) are invalid, or have resolved to sender.
105C	Cannot send an empty free-form QTRACS message.
105D	QTRACS message request is too large to fit in the transmission buffer.
105E	Invalid macro number in QTRACS message request.
105F	Incorrect macro version number specified in QTRACS message request.
1051	Illegal sender in create QTRACS message request.
1052	Bad priority code in create QTRACS message request.
1053	Sender does not have the capability to send QTRACS emergency priority messages.
1054	Sender does not have the capability to transmit QTRACS messages to vehicles.
1055	Invalid QTRACS off-peak selection.
1056	Invalid QTRACS return receipt selection
1057	Invalid QTRACS word wrap selection.
1058	Message destination is unknown to QTRACS
1059	Cannot address QTRACS messages to applications
106A	QTRACS message submit rejected - invalid destination.
106B	QTRACS message submit rejected - message body too long.
106C	QTRACS message submit rejected - return receipt to vehicle group is impossible.
106D	QTRACS message submit rejected - indirect vehicle group not possible.
106E	QTRACS message submit rejected - macro template not defined.
106F	QTRACS message submit rejected - duplicate remote destinations.
1061	QTRACS message submit failed - unspecified reason
1062	QTRACS message submit failed - unknown destination
1063	QTRACS message submit failed - equipment mismatch / requested service unavailable.
1064	QTRACS message submit failed - duplicate message
1065	QTRACS message submit failed - unknown macro number
1066	QTRACS message submit failed - incorrect macro version
1067	QTRACS message submit failed - unable to queue for transmission
1068	QTRACS message submit failed - invalid character in message text
1069	QTRACS message submit failed - account does not own (T)MCT and does not have permission.
107A	Illegal QTRACS off-peak and emergency priority combination.
107B	QTRACS batch (scheduled) message could not be sent.
107C	QTRACS BATCH message request cannot be processed. No BATCH periods defined.
107D	Wildcard values are valid only as a single destination.
107E.	Invalid message body type in create QTRACS message request.
107F	QTRACS message request from external application &1 rejected with reason code &2
1071	Illegal QTRACS off-peak and attention priority combination.
1072	Sender does not have the capability to send QTRACS attention priority messages.
1073	Invalid type for sender of message; must be a user, vehicle, or application.
1076	QTRACS message text could not be validated.
1077	Sender does not have capability to transmit messages to ungrouped groups.
1078	Sender does not have capability to transmit freeform messages to vehicles.
1079	Sender is only allowed &1 lines on a freeform message.
1080	NOTE: You are restricted to sending a max of &1 freeform lines to a vehicle.
1081	A freeform message may not be sent to an OmniOne-equipped vehicle.
1082	This macro is not authorized to send to an OmniOne-equipped vehicle.
1083	A Return Receipt may not be requested for an OmniOne equipped vehicle.
1084	Error: Only text messages may be sent to OmniOne-equipped vehicles.
1085	Macro field is in error, please view QSYSOPR messages to see further details.
1090	This type of batch message may only be sent to a single explicit vehicle address.
1091	Error: You have exceeded the Forward Message Addressees Limit.
1092	This reassignment puts the message group over the max vehicle limit (32,767).
1093	T2 forward message cannot have multiple destinations.
1094	Cannot send an empty message to a T2 device.
1095	T2 ID is invalid; it must be a right-justified, zero-filled, numeric address.
1096	T2 ID is invalid; it must be within the range of 120,000,001 to 129,999,999.
1097	Message group invalid; already at max vehicle limit (32,767).
1151	QTRACS external application &4 for binary message routing BDT=&2 BSB=&3 is not registered.
1152	QTRACS could not route the return binary message with BDT=&2, BSB=&3 from MCT=&1.
1153	QTRACS external application &4 for macro number &2 is not registered.
1154	QTRACS could not process the return macro &2 message from MCT &1. Macro template is not present.
1155	QTRACS could not process the return macro &2 from MCT &1. Macro template version skew.
1157	QTRACS external application is not found. T2 return message for T2 address &1, subtype &2 can not be routed.
1301	QTRACS position update request failed - unknown (T)MCT.
1302	QTRACS position update request failed - unknown reason.
1303	QTRACS position update request failed - unknown reason.
1304	QTRACS position update request failed - unknown reason.
1305	QTRACS position update request failed - unknown reason.
1306	QTRACS position update request failed - unknown reason.
1307	QTRACS position update request failed - unknown reason.
1308	QTRACS position update request failed - unknown reason.
1309	QTRACS position update request failed - unknown reason.
1321	QTRACS group request failed - duplicate group name.
1322	QTRACS group request failed - maximum number of groups exceeded.
1323	QTRACS group request failed - unknown group.
1324	QTRACS group request failed - unknown function request.
1325	QTRACS group request failed - unknown reason.
1326	QTRACS group request failed - unknown reason.
1327	QTRACS group request failed - unknown reason.
1328	QTRACS group request failed - unknown reason.
1329	QTRACS group request failed - unknown reason.
1361	QTRACS group definition failed - unknown mobile unit.
1362	QTRACS group definition failed - one or more unknown groups.
1363	QTRACS group definition failed - maximum group membership exceeded.

1364	QTRACS group definition failed - unknown reason.
1365	QTRACS group definition failed - unknown reason.
1366	QTRACS group definition failed - unknown reason.
1367	QTRACS group definition failed - unknown reason.
1368	QTRACS group definition failed - unknown reason.
1369	QTRACS group definition failed - unknown reason.
1521	QTRACS macro definition failed - illegal macro definition.
1522	QTRACS macro definition is not permitted from this customer account.
1523	QTRACS macro definition failed due to MCT macro storage overflow.
1524	QTRACS macro definition failed because this macro cannot be altered.
1525	QTRACS macro definition failed due to illegal macro direction.
1526	QTRACS macro definition failed - unknown reason.
1527	QTRACS macro definition failed - unknown reason.
1528	QTRACS macro definition failed - unknown reason.
1529	QTRACS macro definition failed - unknown reason.
1621	QTRACS management function failed - Unknown (T)MCT.
1622	QTRACS management function failed - unknown operation code.
1623	QTRACS management function failed - illegal operation parameter.
1624	QTRACS management function failed - unknown reason.
1625	QTRACS management function failed - unknown reason.
1626	QTRACS management function failed - unknown reason.
1627	QTRACS management function failed - unknown reason.
1628	QTRACS management function failed - operation not permitted.
1629	QTRACS management function failed - unknown reason.
1781	QTRACS QMASS routing failed - Unknown (T)MCT.
1782	QTRACS QMASS routing failed - Unknown Command Subtype.
1783	QTRACS QMASS routing failed - Unknown Auxiliary ID/(T)MCT pair.
1784	QTRACS QMASS routing failed - Non-owner attempted modification.
1785	QTRACS QMASS routing failed - Illegal character in auxiliary string.
1786	QTRACS QMASS routing failed - No customer reference file entry at NMC.
1787	QTRACS QMASS routing failed - Unknown auxiliary ID.
1788	QTRACS QMASS routing failed - Unknown flag setting.
1789	QTRACS QMASS routing failed - Unknown reason.
178B	QTRACS QMASS routing failed - QMASS routing not supported for TMCTs.
1801	QTRACS Global Login function failed - illegal subtype.
1802	QTRACS Global Login function failed - illegal character in Driver ID.
1803	QTRACS Global Login function failed - illegal character in Password.
1804	QTRACS Global Login function failed - illegal character in Driver Name.
1805	QTRACS Global Login function failed - illegal character in STRACS ID.
1806	QTRACS Global Login function failed - illegal character in (T)MCT Address.
1807	QTRACS Global Login function failed - driver not found in driver database.
1808	QTRACS Global Login function failed - unknown reason.
1809	QTRACS Global Login function failed - illegal packet size.
18E5	QTRACS UA Info failed - unspecified reason.
18E6	QTRACS UA Info failed - unknown unified address was specified.
18E7	QTRACS UA Info failed - request aged.
18F0	QTRACS UA Info failed - unexpected status received in response to a set request.
18F1	QTRACS UA Info failed - unexpected status received in response to a query request.
18F2	QTRACS UA Info failed - unexpected status received on an unsolicited response.
18F3	QTRACS UA Info failed - requestor does not have permission.
18F4	QTRACS UA Info failed - characteristic value was out of range.
18F5	QTRACS UA Info failed - characteristic value failed to set at mobile.
18F6	QTRACS UA Info failed - customer limit exceeded by request.
1861	QTRACS Query UA failed - unspecified reason.
1862	QTRACS Query UA failed - unknown unified address specified.
1863	QTRACS Query UA failed - request not allowed.
1864	QTRACS Query UA failed - duplicate message ignored.
1865	QTRACS Query UA failed - could not parse request.
1881	QTRACS Set UA failed - unspecified reason.
1882	QTRACS Set UA failed - unknown unified address specified.
1883	QTRACS Set UA failed - request not allowed.
1884	QTRACS Set UA failed - duplicate message ignored.
1885	QTRACS Set UA failed - could not parse request.
1921	QTRACS Element Definition failed - account does not have privilege.
1922	QTRACS Element Definition failed - duplicate packet.
1923	QTRACS Element Definition failed - illegal characters in header or sequence number.
1924	QTRACS Element Definition failed - header length error.
1925	QTRACS Element Definition failed - illegal packet size.
1926	QTRACS Element Definition failed - unknown reason.
1941	QTRACS Element Definition Delete failed - account does not have privilege.
1942	QTRACS Element Definition Delete failed - duplicate packet.
1943	QTRACS Element Definition Delete failed - illegal characters in header or sequence number.
1944	QTRACS Element Definition Delete failed - header length error.
1945	QTRACS Element Definition Delete failed - illegal packet size.
1946	QTRACS Element Definition Delete failed - unknown reason.
1961	QTRACS Element Definition Query failed - account does not have privilege.
1962	QTRACS Element Definition Query failed - duplicate packet.
1963	QTRACS Element Definition Query failed - illegal characters in header or sequence number.
1964	QTRACS Element Definition Query failed - header length error.
1965	QTRACS Element Definition Query failed - illegal packet size.
1966	QTRACS Element Definition Query failed - unknown reason.
342A	QTRACS change password failed - transaction to NMC failed.
342B	QTRACS change password failed - received wrong response from NMC.
342C	QTRACS change password failed - could not update configuration file.
3420	Account password changed successfully.
3421	QTRACS change password failed - new password illegal or old password incorrect.
6920	Scheduled T2 status report received.
6921	T2 status report received due to on-board alert.
6922	Solicited T2 status (ping) response received.
6923	T2 status report received due to terminal power state change
6924	T2 status report received due to (non-OTA) parameter change.
6925	T2 status report received due to parameter change via field service tool (FST).
6926	T2 status report received due to required terminal initialization.
6927	Received response to a T2 parameter query.
6928	Received response to a T2 parameter change request.
6929	Received a T2 report due to a superseded parameter query.
6930	Received a T2 report due to a superseded parameter change request.
6999	T2 forward message failed for unknown reason.
9001	QTRACS detected a fatal error in OMFMTMS while parsing a return macro message.
9002	QTRACS detected a fatal error in OMFMTMS while parsing a return macro message.