Omnitracs Mobile Manager User Manual

Omnitracs Mobile Manager lets you monitor fleet activity on your mobile device while you move around the office and warehouse. You can quickly find out what equipment is being used on each route and which workers have bad driving habits, such as harsh breaking or speeding. Information is available on Routes, Equipment, Workers, Exceptions, Unassigned Orders, and Cancelled Orders.

The Overview dashboard gives you a quick glance at each category of information. Press the arrow next to the category for which you want to see more information.

The Routes card shows the number of pending, in progress, suspended and completed routes. The Routes screen shows you a list of the current routes in a region. You can filter the list to show a specific route, routes with equipment in a specific motion state, even routes for selected session dates. You can press on a route to see further details about it, such as the route state, session date, start time, and number of unacknowledged exceptions. You can also view the stops on the route and segments of the route.

The Exceptions card shows the exception state, number of unacknowledged vs. acknowledged exceptions, and the breakdown for the unacknowledged exceptions. The Exceptions screen shows you exceptions that have occurred across all the routes in the region. You can filter the list to show exceptions for a specific worker, a specific piece of equipment, a specific route, a specific exception, and for routes based on if exceptions are acknowledged or not.

The Cancelled Orders card shows the number of cancelled orders on in-progress routes listed as pickups and deliveries and who or how the order was cancelled, driver vs dispatcher. The Cancelled Orders screen shows you orders that have been cancelled by a worker. You can filter the list to show cancelled orders within a specified cancellation time period.

The Order Status card shows the number of orders that have a status of dispatched, serviced, or other and what type of orders they are: pickup, delivery, pickup and delivery, or transfer orders. The Order Status Status screen allows you to see live and historical information about your orders, After searching for your order you can view details about the order, including delivery information.

The Unassigned Orders card shows delivery vs. pick-up order type.  A badge indicator displays when new unassigned orders are created. The Unassigned Orders screen shows you the orders that have not been assigned to a route. You can filter the list to show unassigned orders within a specific begin and end date period and for a specific order type.

The Workers card shows the number of workers on an active route vs. those that are not.  If you use Compliance, worker duty status displays. The Workers screen shows you the list of workers in the region. You can filter the list to show a specific worker or only workers who have a route in progress.

The Equipment card shows the number of equipment in use vs. available and the motion state of equipment: idling, stopped, in motion, no GPS status. The Equipment screen shows you the list of equipment in the region. You can filter the list to show a specific piece of equipment, specific type of equipment, or equipment in a specific motion state.

To change what is seen on the Overview dashboard, tap the settings icon and then tap the Enable Cards and Charts arrow. Toggle the categories and/or specific information on or off, depending on which ones you want to see or do not want to see. Press Apply to update the Overview dashboard. Enable All will toggle all categories and specific information on or off all at one time.

Note: The information that displays on the dashboard is based on the business unit, regions, and depots you chose when logging into Mobile Manager. Only information for routes and exceptions is based on the depot selection. All other information is based on the region selection.