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Omnitracs Knowledge Base

Priority Codes and Icons

The priority controls how the NOC delivers a forward message to the vehicle and how the driver is notified as described below.

Group messages are transmitted 12 times over 85 minutes, regardless of priority except for Extended Sleepy. Extended Sleepy group messages are transmitted 20 times over 72 hours. Return message priorities include  Normal and  Emergency. Emergency appears when the driver marks a return message as "Priority."

Priority Transmission Attempts Driver Notification
 icon_priority_normal.gifNormal 9 times over 35 minutes Unit beeps once, message waiting light goes on.
 icon_priority_important.gif Important 9 times over 35 minutes Unit beeps once, message waiting light goes on. Optional remote devices are activated.
icon_priority_sleepy.gif Sleepy 7 times over 18.25 hours Unit beeps once, message waiting light goes on.
icon_priority_sleepy_important.gif Sleepy-Important 7 times over 18.25 hours Unit beeps once, message waiting light goes on. Optional remote devices are activated.
 icon_priority_extended_sleepy.fw (1).pngExtended Sleepy 10 times over 72 hours Unit beeps once, message waiting light goes on.

Note: TMCTs and MCTs do not support Extended Sleepy message priority. Any message sent to an MCT or TMCT with this priority will be transmitted as sleepy.

icon_priority_attention.gif Attention 9 times over 35 minutes Unit beeps three times, message waiting light flashes. Optional remote devices are activated and remain active until the message is read.
icon_priority_emergency.gif Emergency 10 times over 35 minutes Unit beeps three times, message waiting light flashes. Optional remote devices are activated and remain active until the message is read.

Unlike other types of mobile units, MCP50 and OTIS units do not have a wakeup timer to scan for messages over long periods when the unit is off or out of coverage. If you send messages to MCP50 or OTIS-equipped vehicles select the Sleepy, Sleepy Important (Sleepy+), or Extended Sleepy message priority, because it attempts transmission over a longer period of time. For example, the Extended Sleepy message priority allows a message to be sent on a Friday and received on a Monday when the truck ignition is turned on after being powered off for the weekend.

 

Message To/From Icons

 

icon_msg_outgoing.gif Message sent from the mailbox user

icon_msg_incoming.gifMessage sent to the mailbox user

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