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Omnitracs Knowledge Base

Omnitracs Navigation 5.6 for IVG User Manual

Introduction

Omnitracs Navigation optimizes paths for your truck’s specific parameters, resulting in more on-time arrivals and improved safety. The use of historical data, current traffic volume, and road information, like posted road speeds and toll roads, provides you with the most consistent, predictable, and efficient routes.

If you are using Omnitracs Navigation for the first time, you must download maps for your region. If you are in an area with poor cellular or Wi-Fi connectivity, you may not receive updates until your device can communicate over-the- air. Refer to the Omnitracs Navigation Getting Started Guide for Device Installation for information on installing Omnitracs Navigation and maps.

Menu Options in Omnitracs Navigation

The Menu allows you easy access to many functions in Omnitracs Navigation. Use options within the menu to change information that is important to how your paths are calculated, to gain quick access to specific functions that you use frequently, to send feedback about a trip or incident that occurred, to see and edit trips that are assigned to you, and to search for destinations, waypoints, and POIs on your trip.


To open the menu, tap Menu. To close it, tap the X in the upper corner of the list.

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Search Allows you to find locations using the city center, a full or partial address, previous trip history, and locations marked as favorites. You can also select a location from the map and find points of interest.
Trips Allows you to add, edit, and remove trips that are assigned to you.
Feedback Lets you provide feedback when you encounter issues and changes to route conditions such as road closures, construction, changes to POIs, or speed limit changes.
Settings Allows you to set vehicle parameters, change what shows on your map and how your map displays, define what roadways or restrictions apply when generating routes, and set triggers for speeding alerts. You can also see your GPS status and map updates and find your current software version.
Quick Menu Settings Lets you choose which frequently used options you want added to the Quick Menu.
Help Provides access to the driver user guide.
About Displays information concerning Omnitracs Navigation, the version of the map set that’s installed, your device’s ID, and copyright/disclosures/disclaimers.

Using Omnitracs Navigation

From the Omnitracs Navigation map screen you can see your current location, search for a destination, use the map to find a location, adjust the zoom level and map orientation, as well as access the Menu and the Quick Menu.
 

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1.    Search Use a search function to find locations that you want to add to your trip.
2.    Drag map to select Use the map to find a location that is not part of your path on the map and mark it. You can navigate to the location, add it to your trip, or mark it as a favorite.
3.    Compass Indicates your current direction of travel. Tap the compass to change the map orientation to always show your current heading at the top of the screen (Heading up), North always at the top of the screen (North up), or a tilted, three-dimensional view (3D).
4.    Zoom Tap these buttons to zoom in or out on the map. The number above the zoom buttons indicates the distance you see horizontally across the map. You can also pinch and push the map with your fingers to zoom in and out.
5.    Speed pane Depicts your current speed on the left and the posted speed for the road on the right, if known. If speed alerts are enabled and the vehicle’s speed exceeds the posted road speed, the vehicle’s speed displays in yellow. If you exceed the speeding threshold the vehicle’s speed displays in red.
6.    Menu Tap to access more features.
7.    Destination Shows your destination. Tap it to view your current location.
8.    Quick Menu Tap for a list of functions used in Omnitracs Navigation that you or your company identified for quick access. If you haven’t turned on any Quick Menu settings, this list is blank.


When you navigate to a location, additional options are available to you from the map. The map shows your current location and any path you may be following. If you are on your way to a destination, you have the option to detour, cancel the route, add a stop, and display turn-by-turn directions. The status bar shows information such as upcoming turns, your current location, or selected points of interest.

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1.    Next and subsequent turn Indicates the next two steps or turns and their distance. Tap the next turn to see turn-by-turn directions.
2.    ETA/Time Remaining Indicates the anticipated time of arrival and distance to your next stop. Tap it to switch between anticipated time of arrival and estimated duration of the remainder of the trip.
3.    Detour Tap to find a detour for the next 1, 5, 10, or 15 miles (1, 8, 16, or 24 km) of the route.
4.    Cancel Tap to cancel the current route.
5.    Arrive If you are not automatically marked as having arrived at your destination, you can tap Arrive to manually arrive at the stop. You may need to do this if you park or stop at a location that is not near your stop’s street address.
6.    Path Configuration Status Provides a quick view of the path and vehicle settings that were or were not followed for the current path. A green flag indicates no violations. An orange flag indicates a violation has occurred. Tap the flag to see which setting(s) were not followed.
7.    Destination/Current Location Shows your destination or current location. Tap it to toggle between the two options. If there are waypoints on your route, it is stated above the location address.

 

Searching for a Destination

You may receive a trip, a series of stops and associated tasks, from your dispatcher or you might manually route to individual destinations. The Search option allows you to find locations to which you want to manually route. You can search using:

  • The city center
  • A full or partial address
  • A location on a map
  • Your destination history
  • A list of your previously saved favorites
  • A pre-defined list of points of interest
The Search option can be accessed from the map or Menu.

Search screen
 
After you choose a destination, you can create a route, save the destination as a favorite, or add the destination to an existing trip. For information on following existing trip paths, see Managing Your Trips.

Before you generate a path to a destination, be sure you define your vehicle settings (weight and dimensions) as well as any route restrictions like avoiding toll roads or dirt roads, adherence to hazmat restrictions, or a preference for trucking roads.

Manually Generating Paths to Destinations

Omnitracs Navigation lets you search for a single destination and navigate to it or add it to an existing trip as a waypoint. A waypoint is a location that you must drive through as part of the point-to-point path.

Finding a Destination Using a Full or Partial Address

If you need directions to a known address, follow these steps.

  1. Tap Search.
  2. Tap Full Address.
  3. Type the city name. As you type, you see an alphabetical list of possible matches.
  4. Tap the city name or tap the down arrow to page through the list of matches.
  5. Type the building number and tap Next or tap Skip to enter a street name and no number.
  6. Type the street name. As you type, you see an alphabetical list of possible matches. If the list is long, tap the down arrow to see a full list of matches, and then use the arrows to page up or down to find the name.
  7. Tap the Street Name.
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If the city or street does not appear in the list, type only the first few letters of the name and page through the list of possible matches. Omnitracs recommends that you type fewer letters to populate the list; then page through the list to find the entry. Type more letters to narrow the list.

If you didn't provide a building number, you are prompted to select a range of building numbers after you select a street.
Your destination displays on the map. You can add it as a favorite, add it to your trip, or start navigating to it.

Finding a Destination Using City Center

If you need directions to a city or town, but not a specific location, follow these steps.

  1. Tap Search.
  2. Tap City Center.
  3. Type in the name of the city and state to which you want to navigate. As you type, you see an alphabetical list of possible matches. If the list is long, tap the down arrow to see a full list of matches, and then use the arrows to page up or down to find the name.
  4. Tap the city or town that is your destination.

Your destination displays on the map. You can add it as a favorite, add it to your trip, or start navigating to it.

Directions to a Point on the Map

If you are on your way to a destination and want to add a location that is not part of your path, you can locate it on the map and mark it. You can then start to navigate to the location, add it to your trip, or mark it as a favorite.

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  1. Tap Search.
  2. Tap Select from Map.
  3. Find the location on the map for which you want information and place it within the green crosshair.
  4. Tap the green crosshair. Information about the location displays.
  5. Select an action from the pop-up menu.
     
    Depending on the screen you are on; some options may not be available.

     

  • Start – your path changes and directs you to the location you marked.

  • Add to Trip – you are prompted to define what kind of stop it is and if you have trips assigned to you, to which trip it should be added.

  • Add as Next Stop – your path changes and you are directed to the location you marked.

  • Add as Waypoint – forces Omnitracs Navigation to route through this location on the way to the next stop.

  • Favorite – saves this location in your list of favorite locations.

Your next destination displays on the map.

Finding a Point-of-Interest (POI)

Omnitracs Navigation has a list of general points-of-interest (POI). This list changes as your current location changes. It can also reflect POIs based on your destination. For a list of POI types and sub-types that can be found in Omnitracs Navigation, see the Appendix.

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Your company can add Fleet POI categories and locations.

Custom POIs are a combination of like categories from POI and Fleet POI.

 

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  1. Tap Search.
  2. Tap POI.
  3. Tap the POI type that you want to see: Custom, general POI, or Fleet POI.
  4. Tap a POI category, such as Fuel, Grocery Store, or Restaurant.
  5. At the top of the Search Results screen, tap the arrow and choose where during your path you want to find the POI: Nearby, In Route, or At Destination.
     
    Your choice is saved and used each time you search for a POI. It will remain the same until you change it.
  6. Tap the Distance arrow, if you want to sort the POI list in the opposite order, ascending or descending.
  7. Tap Show map view to see your search results on a map.
  8. Tap the POI destination you want to visit. Use the up and down buttons to page through the list.

You can add the POI as a favorite, add it to your trip, or start navigation to it.

Revisiting A Destination

Omnitracs Navigation stores the locations you visited. You can use your History to quickly generate a path to visit them again.

  1. Tap Search.
  2. Tap History.
  3. Find and tap a destination. Use the arrows to page through the list.

You can add the destination as a favorite, add it to your trip, or start navigation to it.
 

Tap Delete to remove a destination that has been saved in your History list.

 

Using a Favorite Destination

Favorites are locations you visit regularly. They can be added to trips or navigated to directly. You choose which destinations to add to your Favorites list.

  1. Tap Search.
  2. Tap Favorites.
  3. Find and tap a destination. Use the arrows to page through the list.

You can add the destination as a favorite, add it to your trip, or start navigation to it.

Tap Delete to remove a destination that has been saved in your Favorites list.

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Adding a Favorite

  1. After you have found a destination, tap Favorite.
  2. Type a name.
  3. Tap OK.

Editing a Favorite

After you save a favorite you can rename it, change the location, or delete it.

  1. Tap Search.
  2. Tap Favorites.
  3. Tap Edit next to the favorite you want to change.
  4. Choose Rename or Edit Address.
    Steps for editing the address are the same as searching for a location.

Managing Your Trips

A trip is a sequence of destinations or stops which you visit so that you can perform certain tasks. Waypoints may be added to your trip to help navigate you in a particular direction. They are points that you will pass through with no intention of stopping. You may receive a trip from your dispatcher as a printed list of stops that you manually search for and assemble into a trip or as a file that you load on the mobile device.

When a trip is started, Omnitracs Navigation calculates a path to the first destination based on the preferred route settings and any restrictions. After you arrive at the destination, perform any tasks, and are ready to depart to the next stop, Omnitracs Navigation marks that stop completed in the Trip list and provides a path to the next stop.

If you are using a transportation management system (TMS) on your mobile device, all stop configuration and task activities are done in that application and paths to the next destination are generated by Omnitracs Navigation when called by the TMS.

By default, trips are stored on your device for 10 hours. This value can be reset by your administrator.

Receiving a Trip from Dispatch

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If your company integrates with a transportation management system (TMS), Omnitracs Navigation allows you to receive trips from the TMW and calculate a route for the trip.

You are notified when you receive a new trip. Tap View, to see the new trip and if necessary, edit or  start it. If your vehicle is moving, the notification displays, but you cannot view it. Tap Dismiss to view the trip later at Menu > Trips.

When you receive an update to an existing trip, the on-screen notification informs you that a trip was updated. If the update affects the stop you are currently routed to, you are notified that the current trip changed, and Omnitracs Navigation recalculates the route to the updated stop.
 

Geocoded Stops on a Dispatch Trip

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When you receive a Dispatch trip, Omnitracs Navigation attempts to assign a latitude and longitude to any stop on the trip that does not already have them assigned. When viewing the stops on a trip, a green bar indicates a successful geocode, while a red bar and an alert icon display beside stops with unsuccessful geocodes.

A bad geocode can result in bad directions to a destination.

Reading Stop Notes for a Dispatch Trip

If a note is included with a Dispatch trip, a Note icon Notes Icon displays next to the stop. Tap it to read the note.

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Creating a New Trip

To manually create a new trip, you must first add the trip and then add stops to it.

  1. Tap Menu.
  2. Tap Trips.
  3. Tap Add Trip.
  4. Type in a name for the trip
  5. Tap Save.

Now you can add stops to the trip by searching for locations and adding them to the trip.

Modifying an Existing Trip

After you create a trip, or while you are running a trip, you can add, edit, or re-sequence stops and waypoints. You can also rename or delete an existing trip.

Adding a Stop to a Trip

  1. Tap Menu.
  2. Tap Trips.
  3. Tap the trip with which you want to work.
  4. Tap Add Stop.
  5. Search for the destination or POI you want to add.
  6. Tap Add to Trip.
  7. Add additional stops as needed.
  8. Tap the back arrow to return to the map.
Trips screen

Editing Stops on a Trip

You can change the type of stop you are visiting, the sequence number, the stop name, and the address of the stop.

  1. Tap Menu.
  2. Tap Trips.
  3. Tap the trip with which you want to work.
  4. Tap Edit next to a stop you want to change.
  5. Tap the type of edit you want to make.
  6. Make your changes.
  7. Tap the back arrow to return to the stop list.
Edit Stop screen

Resequencing Stops on a Trip

You can modify your trip by moving stops around on it.

  1. Tap Menu.
  2. Tap Trips.
  3. Tap the trip with which you want to work.
  4. Tap Reorder to change the sequence of the stops on the trip.
  5. Tap the stop you want to move and use the up and down arrows to place it on the trip where you want it.

Removing Stops from a Trip

  1. Tap Menu.
  2. Tap Trips.
  3. Tap the trip with which you want to work.
  4. Tap Delete next to the stop you want to remove.
  5. Tap Yes when asked if you want to remove the stop.

Renaming a Trip

  1. Tap Menu.
  2. Tap Trips.
  3. Tap Edit next to the trip with which you want to work.
  4. Use the back arrow to delete the old name and then enter a new name for the trip.
  5. Tap Save.  A confirmation message displays. You can tap OK to dismiss it or it closes after five seconds.

You can tap the Path Settings or Vehicle Settings icon to review your settings before starting the trip.

 

Deleting a Trip

  1. Tap Menu.
  2. Tap Trips.
  3. Tap Delete next to the trip you want to remove.
  4. Tap Yes when asked if you are sure.

Starting a Trip

After you have a trip loaded in Omnitracs Navigation, review it to see if you need to resequence, add, or remove any stops. By default, when you start a trip, Omnitracs Navigation generates a path from your current location to the first stop in the trip. You can always select a different stop and have Omnitracs Navigation plot a route from your current location to that stop.

To start a trip from your current position:

  1. Tap Menu.
  2. Tap Trips.
  3. Tap the trip to start navigation.
  4. Review the trip.
  5. Tap Start.

To start a trip from a stop in the middle of a trip:

  1. Tap Menu.
  2. Tap Trips.
  3. Tap the trip you want to use, use the arrows to page through the list.
  4. Review the trip
  5. Tap the stop you want to start the trip from.
  6. Tap Yes when asked if you want to begin the trip from this stop.

In Route

After you select a destination, Omnitracs Navigation generates the most efficient route based on waypoints, your vehicle parameters, and any path restrictions; then displays your route and upcoming turns on the map. If you prefer, you can view turn-by-turn directions for that destination.

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Viewing Your Path Status

Before you start your trip, you may set or change vehicle and path settings based on the type of load you are carrying or the kind of road you prefer to travel on. The Path Configuration Status flag on the banner at the top of the map displays green if the trip has adhered to the vehicle and path settings. An orange flag means that a violation has occurred based on a vehicle or path setting. Tap the flag to see which setting was not followed.

You can change vehicle and path settings at Menu > Settings > Vehicle Settings / Path Settings.

Turn-By-Turn Directions

Omnitracs Navigation defaults to showing you your path on the map. If you prefer to get turn-by-turn directions, tap the area above the map that shows you the next turn on your trip. Directions display that spell out each turn that you will make to reach your destination. Tap that area again to return to the map view.

ETA and Location

When in route, the map displays ETA and location information. By default, the ETA banner shows the estimated time of arrival. Tap it to switch between the ETA and the estimated remaining duration of the route to that stop.


The banner at the bottom of the map shows your destination. Tap it to switch between showing your destination and current location.

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Automatically Arriving at a Destination

When Omnitracs Navigation detects that you are at your destination, you see a pop-up indicating you automatically arrived. If you do not want the stop to be marked as arrived, simply toggle Arrived to off. From this prompt, you can also arrive the next stop, start traveling to the next stop, stop the current trip, or choose the next stop. You are also able to quickly access the vehicle and path settings using the Trip Management icons.

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You Have Arrived

When you reach your destination, Omnitracs Navigation prompts you to verify that you have arrived and automatically marks the stop arrived. If you are not ready to arrive the stop, toggle Arrived to off. Mark the stop Arrived when you are ready.

Arriving at the Next Stop

You may mark the next stop as arrived if you already serviced that stop or your current and next stop are very close to each other, like in a strip mall. Toggle Next Stop to Arrived.
You can also start navigating to the next stop. Tap Start.

Choosing the Next Stop

If you need to rearrange stops quickly to meet a delivery time window, or if delivery priorities change, you can choose your next stop instead of automatically being routed to the next stop on your trip. Tap Choose Next Stop.

Stopping the Current Trip

You may need to stop your current trip if you’re going off duty before the trip ends. Tap Stop Active Trip.

Manually Arriving a Stop

If you were not able to park at the location identified by the street address, you may need to manually mark yourself as arrived.

  1. Tap Arrive and tap Yes when asked if you have arrived at your destination.
  2. Tap Close.

Completed or Skipped Stops and Waypoints

When you arrive at a stop or pass a waypoint, Omnitracs Navigation automatically marks it completed, with a green checkmark. If a stop or waypoint is skipped, an orange x mark displays beside the stop or waypoint.

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If the Path Setting Enforce Route Plan is set to No, the most efficient route will be calculated, and waypoints may be skipped.
Waypoints can be manually skipped by tapping Quick Menu and then Skip Next Waypoint.

Taking a Detour

If you are in route to a destination and need to be routed around a delay, tap Detour. Choose if you want to avoid the next 1, 5, 10, or 15 miles (1, 8, 16, or 24 km) of the route.

You can cancel the detour at any time by tapping Cancel.

Settings

You may be able to configure some, if not all, settings in Omnitracs Navigation. If you can make changes, you can set vehicle parameters, change what shows on your map and how your map displays, define what roadways or restrictions apply when generating routes, and set triggers for speeding alerts. Other information like GPS status, map updates, and current software version may be used to troubleshoot problems if they arise.

Depending on permissions, you may not be able to make changes to some settings. If a setting is locked, you will see a closed padlock.


Vehicle Settings

Omnitracs Navigation uses the vehicle profile (dimensions and weight) to determine what roads to avoid when generating a path. Define or review these settings to ensure they are accurate, before you generate a route.

  1. Tap Menu > Settings > Vehicle Settings. You can also tap the Vehicle Parameter icon on the Trip page or when previewing a location found in a Search.
  2. Tap on any parameter to adjust it.
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The units that display are defined under Menu > Settings > Units.
Parameter     Definition
Overall Length Enter the trailer length in feet and inches/meters and centimeters.
Height     Enter the vehicle’s height (the highest part of the vehicle) in feet and inches/meters and centimeters.
Gross Vehicle Weight Enter the vehicle’s gross weight (including load) in pounds/kilograms.
Commercial     Toggle this setting ON to indicate that you want to be routed over commercial vehicle-approved roadways only. Toggle it off to generate routes that use commercial and non-commercial vehicle-approved roadways.

 

Path Settings

Path settings are related to the types of roads you want to travel on and help to determine the best route. You can turn any of these options on or off after a route has already been calculated and the route will be recalculated using your new preferences.

  1. Tap Menu > Settings > Path Settings. You can also tap the Vehicle Parameter icon on the Trip page or when previewing a location found in a Search.
  2. Turn settings on or off as appropriate.
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Parameter     Behavior
Use Tollways Paths may include toll roads. Turn this setting off to avoid toll roads when generating the route. Paths may be less efficient.
Use U-Turns Paths may include U-Turns.  Turn this setting off to avoid adding U-Turns to your path.
Use Dirt Roads Paths may include dirt roads. Turn this setting off to avoid adding dirt roads to your path.
Ignore Legal Restrictions Paths may include roads that are restricted for reasons such as size or class of vehicle. Turn this setting on to allow your generated paths to include restricted roads.
Use Local Roads Paths may include local roads. Turn this setting on to allow for local roads, which large vehicles should not travel on, to be added to your path.
Prefer Trucking Roads Paths will favor state highways and interstates. Turn this setting on to favor state highways and interstates that are part of the National Network based on the Surface Transportation Assistance Act.
Historic Traffic Historic traffic patterns are considered when calculating routes so the most efficient paths are generated. Turn this setting on to consider historic traffic patterns when generating paths.
Enforce Route Plan Applies only when the route has waypoints. When set to No, the most efficient route will be calculated by skipping one or more waypoints. When set to Yes, the path is calculated to follow the plan and continue to the next waypoint.
Hazmat Class  Turn on the appropriate hazardous material classes and the generated paths will only travel on roads where that class of hazardous material is allowed.

  

Map Settings

You can determine which POIs display on your map, if your map zooms automatically, how your map positions on the screen, and which maps are loaded on your mobile device.

  1. Tap Menu > Settings > Map Settings.
  2. Tap on any setting to adjust it.

Auto Zoom

When Off, you manually adjust the zoom using the + and buttons on the map. When On, the zoom level of the map dynamically adjusts to show the level of detail you need at that point of your route.

POI On/Off

You may select which, if any, points-of-interest (POIs) display on the map. You can show or hide all POIs by checking or unchecking the box next to All. You can also choose which types of POIs display. If a POI type has a + next to it, there are sub types available. Tap the type to select which sub-types of POIs display. When a partial list of POIs is selected, the boxes next to the POI type and All show a - instead of a check mark.

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The Appendix lists all the POI types and sub-types. The sub-types for restaurant and hotel/motel also break down into a third level, which is reflected in subsequent tables.

Map Orientation

You can set your map to display as Heading Up, North Up, or 3D. In Heading Up orientation, the map continuously rotates so that the vehicle’s current heading is always at the top of the map. In North Up orientation, north is always at the top and the map does not turn as the vehicle turns. The 3D setting uses a heading up orientation but displays the map in a three-dimensional view.


When viewing the map, tap the compass to cycle through these orientations. If you zoom out to a very large scale, the map automatically switches to North Up orientation, but switches back to your chosen orientation after you zoom back in.

Alerts

Speed alerts are audible on-screen notifications trigged by exceeding a configurable speed threshold for a set duration.

Depending on settings, you may not be able to change alert settings on your mobile device.

Tap Menu > Settings > Alerts > Speed Alerts.

Parameter     Definition
Speed Alerts Turn speed alerts On or Off for this device.
Alert Sound Turn this setting on if you want an audible alert to sound when you exceed the speeding threshold and speeding duration. This sound will repeat every 15 seconds until you reduce speed or the posted road speed changes.
Speeding Threshold Set how much faster than the posted road speed that the vehicle needs to be moving to trigger a speed alert. The threshold can be set to any speed between 0-20 mph or 0-40 km/h.
Speeding Duration Set the duration of time the speeding threshold must be exceeded before an alert is triggered. The duration can be set to any length of time between 0 seconds and 30 minutes.

 

Sounds – Volume

Toggle this setting On to have Omnitracs Navigation use your mobile device volume setting. When this setting is Off, Omnitracs Navigation sound is muted.

Tap Menu > Settings > Sounds > Volume.

Color Scheme

Choose which display mode works best for your lighting situation, Day Mode or Night Mode. Day Mode is brighter and easy to see when there is a lot of surrounding light. Night Mode dims the screen so that in low light situations, your eyes don’t have to adjust between a bright screen and the road.

Tap Menu > Settings > Color Scheme.

Units

Choose which unit type you want to view on your mobile device, U.S. Standard or Metric.

Tap Menu > Settings > Unit Settings.

GPS Status

The GPS status gives the current signal strength of the mobile device, location of the vehicle according to GPS calculations, and the Doppler (DOP) value. It also identifies how many GPS satellites are seen and how many are being used to calculate the current position.

Tap Menu > Settings > GPS Status.

Using the Quick Menu

You can add Omnitracs Navigation features like Vehicle Settings, Path Settings, and Trips to the Quick Menu.

Depending on settings, some Quick Menu options may not be available.
Day/Night Mode, Mark for Feedback, and Volume are automatically listed in the Quick Menu.

To add options to the Quick Menu, do the following.

  1. Tap Menu.
  2. Tap Quick Menu Settings.
  3. Turn an option On to see it on the Quick Menu or turn it Off if you do not want the option to display.

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To access a feature or application using the Quick Menu, do the following.

  1. Tap Quick Menu.
  2. Tap the option you want to use.

Feedback

Omnitracs Navigation provides the most current road data available by dynamically adjusting path generation, based on feedback from drivers as they encounter issues and changes to route conditions such as road closures, construction, changes to POIs, or speed limit changes.

Feedback is used by Omnitracs to improve how paths are generated. This information is not sent to your dispatcher.

Create an Incident

You can quickly record your current location and a timestamp so that you can send feedback to Omnitracs about an incident that occurred on your trip.

  1. Tap Quick Menu.
  2. Tap Mark for Feedback.

A message displays stating that your location is saved for feedback. Later, when you are safely parked, you can add more details to the incident before sending it.

Sending an Incident

After you stop the vehicle, you can modify and submit the incident you recorded or submit other comments. These incidents are not seen by your dispatcher.

Edit Feedback screen

  1. Tap Menu.
  2. Tap Feedback.
  3. Select an incident for which you want to enter more details.
    If you did not create an incident while on the road, you can tap Add Feedback and choose if you want to add an incident or add a comment. 
    If necessary, edit the information you previously saved. Tap Edit. Make your changes and then save the incident.
  4. Tap Next.
  5. Choose the incident type and check the sub-types that apply. Incidents and sub-types can include:
    Legal – Length, Width, Height, Weight, Speed
    Physical – No Turns, Low Bridge
    Route Quality – Different, TTS
    Geocoding – Wrong POI Address, Can’t Find POI/Address, Wrong Destination
  6. Tap Next.
  7. Enter any comments you think are necessary.
  8. Tap OK.
  9. Review the summary.
  10. Tap Send.

Other Comments

You can also submit other comments related to the Omnitracs Navigation application through the feedback section. These comments are not seen by your dispatcher.

  1. Tap Menu.
  2. Tap Feedback.
  3. Tap Add Feedback.
  4. Tap Other Comment.
  5. Enter your comment.
  6. Tap OK.
  7. Review your summary.
  8. Tap Send.

About

The About screen displays the version of Navigation you are running, the version of the map set that’s installed, your device’s ID, and copyright/disclosures/disclaimers as related to Omnitracs Navigation and our partners.

About screen

Tap Menu > Settings > About.
 

Appendix

The following are POI types and sub-types.

Main POI Types

Sub Type

Fuel Station

  • Arco
  • BP
  • Chevron
  • Exxon
  • Mobil
  • Valero
  • Shell
  • Texaco
  • Union (Unocal) ‘76

Trucking

  • Rest Area
  • Truck Stops
  • Weigh Stations
  • Truck Dealerships

Restaurant*

  • Coffee Shop
  • Fast Food
  • American
  • Asian
  • African
  • Australian
  • Bar/Pub
  • Canadian
  • European
  • Latin/South American
  • Middle Eastern
  • Mexican
  • Seafood
  • Vegetarian
  • Other

Parking

  • Open Parking Areas
  • Park and Ride
  • Parking Garage
  • Rest Area

Shopping

  • Book Store
  • Grocery Store
  • Shopping Center
  • Cleaning & Laundry
  • Clothing
  • Department Stores
  • Electronic Stores
  • Health & Beauty
  • Home & Garden
  • Office Supply
  • Pharmacy & Optical
  • Photo, Video, Games
  • Sporting Goods

Bank/ATM

  • Bank
  • ATM

Car Dealer/Repair

  • Car Dealership
  • Auto Service
  • Auto Parts
  • Car Wash/Detailing
  • Auto Dealership

Hospital/Emergency

  • Hospital
  • Pharmacy
  • Police Station
  • Fire Station

Hotel/Motel*

  • Budget
  • Leisure/Business
  • Luxury

Airport

No Sub Types

Business

  • Business Facility
  • Business Service

Bus Station

No Sub Types

Exhibition Center

No Sub Types

Ferry

No Sub Types

Golf Course

No Sub Types

Government

  • City Hall
  • Court House
  • Community Center

Recreation/Entertainment

  • Amusement Park
  • Casino
  • Cinema
  • Marina
  • Recreation Facility

Rental Car

No Sub Types

School/Library

  • Library
  • School
  • University/College

Religious

No Sub Types

Sports

  • Bowling Center
  • Community Center
  • Ice Skating Rink
  • Public Sport Airport
  • Recreation Facility
  • Recreation
  • Ski Resort
  • Sports Activity
  • Sports Center

Tourist

  • Amusement Park
  • Historical Monument
  • Museum
  • Performing Arts
  • Tourist Attraction
  • Tourist Office

Train Station

  • Railway Station
  • Commuter Rail

 

Restaurant Type

Sub Type

Coffee Shop

No Sub Types

Fast Food

  • Sandwich
  • Chicken
  • Hamburger

American

  • American Cuisine
  • Barbecue/Southern
  • Bistro
  • Californian
  • Chicken
  • Continental
  • Grill
  • Hamburger
  • Sandwich/Deli
  • Southwestern
  • Steak House

Asian

  • Chinese
  • Japanese
  • Vietnamese
  • Korean
  • Southeast Asian
  • Filipino
  • Hawaiian/Polynesian
  • Indian
  • Indonesian/Malaysian
  • Thai

African

No Sub Types

Australian

No Sub Types

Bar/Pub

No Sub Types

Canadian

No Sub Types

European

  • Belgian
  • Austrian
  • British Isles
  • Balkan
  • Bohemian
  • Dutch
  • East European
  • Finnish
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Jewish/Kosher
  • Polish
  • Portuguese
  • Russian
  • Scandinavian
  • Swiss
  • Turkish
  • Spanish

Latin/South American

  • Latin American
  • South American
  • Surinamese

Middle Eastern

  • Maltese
  • Middle Eastern

Mexican

No Sub Types

Seafood

No Sub Types

Vegetarian

No Sub Types

Other

  • Other Cuisine
  • International

 

Hotel/Motel Type

Sub Type

Budget

  • Budget Host Inn
  • Days Inn
  • Econo Lodge
  • Economy Inn
  • Microtel
  • Motel 6
  • Red Roof Inn
  • Scottish Inn
  • Super 8

Leisure/Business

  • AmeriHost
  • Best Western
  • Best Inn, Suites
  • Comfort Inn
  • Country Hearth Inn
  • Country Inn and Suites
  • Courtyard by Mariott
  • Doubletree
  • Holiday Inn
  • Homewood Suites
  • Howard Johnson
  • Knights Inn
  • La Quinta Inn
  • Park Inns International
  • Ramada
  • Red Lion
  • Shilo Inn
  • Sleep Inn
  • Hyatt Summerfield Suites
  • Travelodge
  • Travelers Inn

Luxury

  • Clarion Hotel
  • Crown Plaza Hotel
  • Embassy Suites
  • Fairfield Inn
  • Fairmont Hotel
  • Four Seasons
  • Hilton
  • Hampton Inn
  • Hyatt Hotels and Resorts
  • Grand Hyatt
  • Loews Hotel
  • Marriott
  • Radisson Hotels and Resorts
  • Renaissance
  • Ritz-Carlton
  • Sheraton
  • Sofitel
  • Westin
  • Wyndham

 


Contact Us

If you have any questions or concerns, please feel free to contact us.
Email: www-ocus@omnitracs.com
Phone: 1‐800‐541‐7490

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