Roadnet Anywhere 5.7 - New Features & Enhancements

Working with Product Types

Product types let you organize your SKUs into groups that can be placed in the same compartment. For instance, you may have a product type of Frozen for items that need to be in a freezer compartment, and another product type of Dry that could go in any compartment. Once you have created your product types, you need to associate the SKU with the proper product type, and define which product types can go in each compartment type.

1. Click the Maintenance menu and scroll to Product Types. The Product Types list opens.

2. Click the Add icon to add a new product type, or select an existing product type and then click the Edit icon. The Product Type window opens.

3. Enter an ID and Description for the product type. You must enter an ID.

4. On the Standard Properties tab, click the color arrow to open a color palette. Click on a color to associate with the product type.

5. If the product type can be shared with other regions, click the Region Sharing tab. Select the regions that can use the product type.

6. Click the [Save] button.

You can import your product types; simply create a product type data transfer layout that defines where the information is located in your import file. The possible fields are described in the table below.

Field	Required	Max. Length/Range	Description
ID	Yes	32	Unique identifier for the product type. All letters must be in uppercase and there can be no spaces or special characters.
Description	No	256	A description of the product type.
Delete	No	N/A	Enter a T, True, Y, Yes, or 1 to delete the product type. Enter F, False, N, No, 0, or leave the field blank if you do not want to delete the product type.
Shared To All	No	N/A	Enter a T, True, Y, Yes, or 1 to indicate the product type is shared with all regions. Enter F, False, N, No, 0, or leave the field blank to indicate the product type is not shared with all regions

Associating a SKU with a Product Type

Once you have created your product types, you need to associate SKUs to the product type so that they are placed in the proper compartment type when routes are created. 

1. Click the Maintenance menu and scroll to SKUs. The SKUs list opens. 

2. Click the Add icon to add a new SKU, or select an existing SKU and then click the Edit icon. The SKU window opens. 

3. Enter the ID, Description, and other information for the SKU. 

4. Click the Product Type arrow and choose the proper product type for the SKU. 

5. Click the [Save] button. 

Field	Required	Max. Length	Description
Product Type ID	No	32	The identifier of the product type associated with the SKU. Product types are only needed if you are routing equipment with compartments. The product type must exist.

If you need to make the same change on multiple product types, select the product types you want to change, then right-click and choose Replace from the menu that pops up. The Replace window opens. Make the proper changes, then click the [Save] button. 

Working with Compartment Types

If you are going to use compartment routing, you need to create compartment types and specify which product type(s) can be loaded in each compartment type. You are able to select whether SKUs of different product types can be mixed in a compartment type.
Once you have created compartment types, you must add compartments to equipment types to indicate what compartments each equipment type contains. When adding    compartments to equipment types you will be able to specify the size, or range of possible sizes (if the compartment is sizable), of each compartment.

1. Click on Maintenance and scroll to Compartment Types. The Compartment Types list opens. 

2. Click on the Add icon to add a new compartment type, or select a compartment type and click on the Edit icon to change an existing compartment type. The Compartment Type window opens. 

3. Enter an ID and Description for the compartment type. You must enter an ID. 

4. If this compartment type can have more than one product type loaded in it at a time, check the Mixable box. 

5. In the Product Type restrictions area, indicate if you want to specify which product types can be loaded into the compartment type (Allowed Product Types) or which product types can't be loaded (Disallowed Product Types). Then, use the arrows to move the product types between the Allowed Product Types and Disallowed Product Types lists.

Note: Product types added in the future will either be allowed or disallowed in the compartment type, depending on the option you selected. For instance, if you selected to specify disallowed product types, all new product types would automatically be allowed in the compartment type until you updated the compartment type to indicate those new product types were not allowed. 

6. If the product type can be shared with other regions, click the Region Sharing tab. Select the regions that can use the compartment type. 

7. Click the [Save] button.

If you need to make the same change on multiple compartment types, select the compartment types you want to change, then right-click and choose Replace from the menu that pops up. The Replace window opens. Make the proper changes, then click the [Save] button. 

Adding Compartments to Equipment Types

Once you have created your compartment types, you need to define the compartments on the equipment types. When adding compartments to the equipment type, you can indicate whether the size of the compartment can be adjusted or if it is a fixed size. 

1. On the Equipment Type window, click the Compartments tab to open the Compartments page. 

2. To add a new compartment to the equipment type, click the Add icon. To change a compartment already on the equipment type, click the Edit icon. The Compartment window opens. 

3. Enter an ID and Description for the compartment. You must enter an ID. 

4. Click the Compartment Type arrow and choose the proper type for the compartment. 

5. In the Minimum % of Equipment Type field, enter the smallest size the compartment can be, measured as a percent of the equipment type’s total capacity.

6. In the Maximum % of Equipment Type field, enter the largest size the compartment can be, measured as a percent of the equipment type’s total capacity.

Note: If the compartment is not sizable (does not have a movable bulkhead), the Minimum % of Equipment Type and Maximum % of Equipment Type should be the same.

7. In the Number of Bulkhead Positions field, enter the number of different places the bulkhead can be set to. If the compartment is not sizable, enter 0 or 1.

Note: Roadnet Anywhere only allows resizeable compartments to be sized in equal increments. For example, if a compartment can consume from 20 to 65 percent of the equipment type’s capacity and it has 4 possible bulkhead positions, the compartment will be allowed to be sized in increments of 15 percent of the equipment type’s capacity; it will be allowed to consume 20, 35, 50, or 65 percent of the equipment’s capacity] button. 

8. Click the [Save] button to save the compartment. 

9. Continue adding compartments or making other necessary changes to the equipment type, then click the [Save] button.

Creating Routes with Compartments

The final step in setting up Roadnet Anywhere to use compartment routing is to enable compartment routing on your pass templates so that Roadnet Anywhere will create routes using the compartment information. 

1. Click the on the Routing menu and scroll to Routing Pass Templates. The Routing Pass Templates list opens.

2. Click the Add icon to add a pass template, or click on an existing pass template then the Edit icon to change a pass template. The Pass Template window opens. 

3. On the General page, check Enable Compartment Routing. 

4. Click the [Save] button.
 

Considering Compartments when Using Suggest Route

Suggest Route is a tool you can use to have Roadnet Anywhere suggest the best possible route for an unassigned order, or a routed order that needs to be moved to another route. When using Suggest Route, you have select the options Roadnet Anywhere should use, including which routing rules you want ignored. Now, you can choose to have Roadnet Anywhere place an order on a route even if it fills a compartment beyond capacity or if there is no compartment on the equipment allowed to take that product type. 

In Roadnet Anywhere Client

Right-click on the unassigned order or stop that you want to move to another route and choose Suggest Route from the menu that pops up; the Suggest Route window opens. Click on the Options tab to open the Options. In Rules to Ignore check the routing rules that Roadnet Anywhere should ignore:

Route Compartment Capacity - check if an order can be added to a route even if it causes a compartment to be filled beyond its capacity.

Route No Matching Compartment - check if an order can be added to a route even if a product type on the order is not allowed in any compartment on the equipment. 

Make any other necessary selections, then click [Suggest] on the Suggestions page. 

In Roadnet Anywhere Web

Click the FleetView icon to open FleetView. From a Routes view, right-click on an unassigned order or a stop that has not been arrived and choose Suggest Routes from the menu that pops up. The Suggest Routes window opens. Click on the Options tab to open the Options. In the Rules to Ignore, check the routing rules you want Roadnet Anywhere to ignore. 

Route Compartment Capacity - check if an order can be added to a route even if it causes a compartment to be filled beyond its capacity.

Route No Matching Compartment - check if an order can be added to a route even if a product type on the order is not allowed in any compartment on the equipment. 

Make any other necessary selections, then click [Suggest] on the Suggestions page. 

Considering Compartments when Editing Routes

In Roadnet Anywhere Client

After you run Create Routes, you may evaluate your routes and make some changes, such as adding an unassigned to a route or moving a stop from one route to another. You can choose to have Roadnet Anywhere ignore some compartment rules when making these moves.

Click the Tools menu and choose Options; the Options notebook opens. Click the Routing Rules tab to open the Routing Rules page. "For each rule you want to ignore, check the situation in which it should be ignored. 

Route Compartment Capacity - check if an order can be added to a route even if it causes a compartment to be filled beyond its capacity. 

Route No Matching Compartment - check if an order can be added to a route even if a product type on the order is not allowed in any compartment on the equipment. 

Click [OK] to save the changes. 

Considering Compartments when Importing Orders

In Roadnet Anywhere Client

When you import your orders, you can have them added to existing planned routes. When this happens, Roadnet Anywhere considers the routing rules, unless you specify to ignore specific routing rules .Now, you can specify that Roadnet Anywhere ignore route capacity and compartment matching when determining whether to add a newly imported order to a route. 

Click the Import menu and choose Import Orders; the Import Orders tab opens. Open the Order Import Options, then click on the Routing tab to open the Routing options page. Check the proper options. 

Route Compartment Capacity - check if an order can be added to a route even if it causes a compartment to be filled beyond its capacity. 

Route No Matching Compartment - check if an order can be added to a route even if a product type on the order is not allowed in any compartment on the equipment. 

When all the options have been selected, click [Import] to import your orders and have them added to the appropriate routes. 

Defining Route Alerts

In Roadnet Anywhere Client

You can choose to have a flag appear in the Route Alerts column of the Routes list when a route breaks a defined rule. Now, you can choose to have route alerts appear when a compartment related routing rule is broken. 

Click the Administration menu and scroll to Regions; the Regions list opens. Click the Add icon to add a region, or select a region then the Edit icon to change an existing region; the Region window opens. Click the Alert Options tab to open the Alert Options page. In the Route Alert box, scroll down to find Compartment Capacity and No Matching Compartment. Check Enable for the options you want to be alerted to, and choose the color the flag will be. 

Compartment Capacity - check if an order can be added to a route even if it causes a compartment to be filled beyond its capacity.

No Matching Compartment - check if an order can be added to a route even if a product type on the order is not allowed in any compartment on the equipment. 

 

Click [Save]. 

When a route breaks the selected rule, a flag will appear in the Route Alerts column. 

Viewing a Compartment's Capacity

Found in Roadnet Anywhere Client

You can see how full each compartment on a route is, measured as each size, in the Routes lists. Some things to remember when viewing these graphs:

• Each compartment on the equipment type will be displayed as a blue border in the graph.
• The contents of the compartment are shown in the color selected when the compartment was assigned to the equipment type.
• Hover over a graph to see more specific information about each compartment.
• If there is product on the equipment that does not have an allowed compartment type, a red line will be shown below the graph.
• If a route has multiple trips, each trip will be shown separately. 

If you want to see more detailed information about how the compartments are loaded, use the Compartment Details. The top of the Compartment Details lists all Routes with Compartments in the session; if you double click on one of these routes you can see details about the compartments on the route's equipment, including the loaded product types and the quantity loaded in each compartment. 

To open the Compartment Details, click on the Routing menu and scroll to Compartment Details. The Compartment Details view opens. 

To print a report about the compartment contents for the selected route(s), click the Print icon on the Compartment Contents list. The Print Preview window opens, letting you preview the report. Click the Print icon to print the report. 

To export the compartment contents for the selected route(s), click the Export icon on the Compartment Contents list. The contents are exported to a .xlsx, which you can save and use to evaluate or manipulate the data as needed. 

 

Adding a Priority Override to an Order

In Roadnet Anywhere Client

On the Order window, click the Overrides tab to open the Order Overrides page. Click the Priority arrows to set the order's priority. The order priority can be from 0 to 10, with 10 being the highest priority. Click the [Save] button to save the order. 

In Roadnet Anywhere Web

On the Order window, click the Advanced tab to open the Orders Advanced page. Enter a number between 0 and 10 in the Priority Override, with 10 being the highest priority. Click the [Save] button to save the order. 

You can import the priority override with your orders or a routed solution by simply adding it to your import file. 

Field	Required	Range	Description
Priority	No	0-10	A number between 0 and 10 indicating how important it is that the order is sequenced early on the route.

Defining the Quantity and Urgency Increases for Unassigned Orders

In Roadnet Anywhere Client 

Note: You can also define the quantity and urgency increase for orders.

In the Route Planning manifest, click the Add icon in the Unassigned Orders panel; the Unassigned Orders window opens. Enter an ID and select a service location for the order. Click on the Weekly Routing tab; the Weekly Routing page opens. 

In the Daily Increase area, enter how much the order quantity should increase each day the order is not serviced. 

In the Daily Urgency Increase area, enter how the order's urgency should increase each day the order is not serviced. 

Note: Once an order's urgency reaches 100, it will be considered among the first considered for that day's routes. 

Click the [Save] button to save the order. 

Note: If you want to change the Urgency Increase on multiple orders simultaneously, right-click on the selected unassigneds/orders and choose Replace. Update the Urgency Increase and click the [Save All] button. 
 
In Roadnet Anywhere Web

Click on the FleetView icon to open FleetView. In the Unassigned Orders area, click the add button [+] button to add an unassigned order. Enter an ID for the order and select a service location. Click on the Weekly Routing tab to open the Weekly Routing page. 

In the Daily Increase area, enter how much the order quantity should increase each day the order is not serviced.

In the Daily Urgency Increase area, enter how the order's urgency should increase each day the order is not serviced. 

Note: Once an order's urgency reaches 100, it will be among the first considered for that day's routes. 

Click the [Save] button to save the order.

 You can import the daily quantity increase and urgency increase when you import orders or import a routed solution. Simply add the information to your import file and update your data transfer layout to import the information. 

Field	Required	Max. Length	Description
Daily Quantity Increase Size 1, 2, 3	No	0-999999999.9999	The amount the order's quantity should increase each day it is not serviced.
Daily Urgency Increase	No	0-100	The amount the order's urgency should increase each day it is not serviced.

 

Viewing Region Information

When you are looking at a route on a map, or in a stop list, it is often helpful to know what region the route is in. The route's region is now displayed a part of the map's title, as well as part of the stop list's title. In addition, when looking at a list of orders, you can see what region each order is in. 

 

Searching for Orders

When you are searching for orders, the more information you can enter to help find the exact orders you are looking for, the quicker your search will be. Now, when using either the Basic Search or the Advanced Search, you can select the regions you want to search, as well as selecting a custom date range, instead of using one of the pre-determined date ranges. 

To specify the region(s) you want to search, click the [Filter Regions] button; the region picker opens. To select specific regions, check Filter By Selected Regions, then select the regions from the list below. Click the [Apply] button. Only orders in the selected regions will be included in the Search results. 

Note: If you are using region hierarchy and select a higher level region, all regions below that region will automatically be selected. 

To use a custom date range when searching for orders, click Search Latest Orders arrow and choose Search in Custom Date Range. Choose the start and end date you want to search for. 

Note: If an end date is not specified, the current date and time will be used as the end date. 

Exporting the Search Results

There may be times you want to export the orders list so that you can analyze the date. Now, you can export the search results to a CSV file. Simply click the [Export] button and a CSV will be created and downloaded onto your computer. 

Setting the Buzzer for the Region

If you want your drivers alerted when the key fob has not been activated, you can enable the option for the region. Choosing the option on the region will ensure that all drivers in the region will be alerted if they forget to activate the key fob. 

In Roadnet Anywhere Web

In Administration, open the Regions list. Click on [Add] or edit an existing region. On the Telematics - Roadnet Telematics page, check Enable key fob authentication buzzer. 

In Roadnet Anywhere Client

Click the Administration menu and select Regions to open the Regions list. Click the Add icon or the Edit icon to change an existing region. Click Dispatch Settings, then Telematics to open the Telematics page. Check Key fob authentication buzzer enabled. 

Setting the Buzzer for Equipment

When you enable the key fob buzzer for the region, it affects all equipment in the region. But, you may have some vehicles in your region that you don't want to follow that setting. You can change the buzzer setting for individual pieces of equipment. 

In Roadnet Anywhere Web

In Maintenance, open the Equipment list. Click on [Add] or edit an existing piece of equipment. On the Safety page, click the Key Fob Autthentication Buzzer Override and choose the proper option. The choices are:

Use Region Setting - the equipment will use the region buzzer setting

Disabled - do not use the buzzer for this equipment, regardless of the setting selected for the region.

Enabled - use the buzzer for this equipment, regardless of the setting selected for the region. 

In Roadnet Anywhere Client

Click the Maintenance menu and scroll to Equipment to open the Equipment list. Click the Add icon or the Edit icon to change an existing piece of equipment. On the General page, click the Key Fob Authentication Buzzer Override arrow and choose the proper setting. The options are:

Use Region Setting - the equipment will use the region buzzer setting.

Disabled - do not use the buzzer for this equipment, regardless of the setting selected for the region.

Enabled - use the buzzer for this equipment, regardless of the setting selected for the region. 

Updates to Transfer Sessions

Found in Roadnet Anywhere Client

You can use Transfer Session to copy or move selected recurring orders to a new planning session so that you can make changes and try different scenarios without destroying the original session. However, when you transferred the recurring orders, the breaks, layovers, and reloads were not transferred, so you had to -recreate them to get an accurate picture. Now, when you transfer all the recurring orders in a planning session, or in selected territories, the associated breaks, layovers, and reloads are transferred as well. Additionally, you can now choose territories you want to transfer from the main Transfer Session window, without having to create an advanced filter. 

1. Click on the Planning menu and scroll to Transfer Session; the Transfer Session window opens. 

2. Select the  territories, or recurring orders you want to transfer. To select territories you want to transfer, click the Territories button, then click on the territory(ies) you want to transfer. If you want to include unassigned orders, check Include Unassigned Orders. 

3. Choose the remaining options, as appropriate. 

4. Click the [Transfer] button. The recurring orders are transferred to the new session. 

Temporarily Geocoding a Stop in Strategic Planner

You may have smaller customers that you use a third party company to handle, rather than going there yourself. In these instances, you want to make sure that the product is delivered to that third party company, rather than .directly to the customer. Now, you can temporarily geocode those recurring orders or stops to the third party location, ensuring that the product is delivered to the proper location, without changing the geocode of the service location itself. 

Notes: If you Update Routing or Dispatching, the temporary geocode for the stop is transferred as well. 

You can temporaraily geocode stops, as well as unassigned and unrouted recurring orders. 

1. On the Strategic Planner manifest, right-click on the stop/unassigned you want to regeocode on the map and select Temporary Geocode from the menu that pops up.

2. When you move your cursor over the map, it will change to indicate you are ready to regeocode the stop/unassigned. Click the spot on the map where you want to assign the temporary geocode. The stop will move to that spot, and the latitude and longitude of the new coordinate will be displayed at the bottom of the map.

Hints: While placing the temporary geocode, you can still navigate the map using the zoom slide bar or the directional palette. 

If you do not place the stop exactly where you want it the first time, you can click on the map again to reassign it. You can do this as many times as you need to before proceeding.

3. To accept the temporary geocode, click the Apply icon at the bottom of the map. 

 

Ignoring the Travel Time and Distance to the First Stop

When creating routes in Strategic Planner, you may have salespeople who start the day at their house so you don't want to include the travel time and distance to the first stop as part of the route. Now, you can have Strategic Planner ignore this time and distance when creating the routes, so it won't be counted again the route's preferred and maximum run time and travel time.

Note: The time and distance to the first stop will also not be included in the stop list for the route. 

Click on the Planning menu and scroll to Strategic Routing Pass Templates; the Strategic Routing Pass Template list opens. To create a new template, click on the Add icon, or click on the Edit icon to change an existing template. The Strategic Routing Pass Template window opens. On the General page, check Omit Travel Time and Distance to First Stop. Make any other necessary changes, then click the [Save] button. Now, when routes are created using this pass, the travel time and distance to the first stop is not considered. 

Viewing the Session Analysis Report

Found in Roadnet Anywhere Client

 If you use Strategic Planner and want to compare your first routed session for a territory with a second or third re-route of that session, you can run the Session Analysis report to see the changes that the re-route brought about. You can compare up to five sessions at a time.

For each session, the report shows the session, territory number, number of routes, stops, and locations in the session, cost of the session, delivery, pickup, and percent capacity for sizes 1, 2, and 3, total run time, travel time, service time, break time, wait time, and layover time, and the distance, missed service windows, and missed service window time.

Once you define the date range from which to choose the Strategic Planner sessions, highlight the available sessions you want to work with and move them to the selected sessions area. Run the report and save or view it as needed.

 

Automatically Mark Correspondence As Read

Found in Roadnet Mobile for Android

Previously, when the worker viewed the Inbox on the mobile device, unread or unacknowledged correspondence appeared in bold on the screen. To improve the workers experience, when a tab is viewed, all the correspondence in the list are marked as read or acknowledged and the bold highlight is removed. This makes it easier and quicker for the worker, because it is not necessary for the worker to forward through each message, note, or alert on the screen to have it marked as read or acknowledged. 

Other updates to the Inbox include that the screen now scrolls directly to new messages, notes, or alerts. The worker will see that newer correspondence are categorized as Today and Yesterday, while older ones are shown with the date they were received. As well, when the worker sends a new correspondence, the screen scrolls to the bottom so that the sent correspondence can be easily seen. 

Confirming the Reason Code When Canceling a Stop or Order

Found in Roadnet Anywhere Web

When a worker cancels a stop or an order, and reason codes exist, they are required to choose one before they can continue the route. If they choose the wrong reason code, the purpose of assigning that reason code is defeated. You can now require that the worker confirm that the reason code being assigned is correct and if it is not, let the worker change the reason code.

To have the worker confirm the reason code, you must turn on the region setting.

In Roadnet Anywhere Web

Click on the Administration icon to open Administration. Click on the green button and scroll to Region. The Region list displays. To add a region, click the [Add] button or to edit an existing region, click the Edit icon. The Add/Edit Region window opens. Click Phone Settings and then click the Smart Phone - General tab.  Check Show Cancel Reason Code Confirmation to require the worker confirm that the selected reason code is correct, when canceling a stop or order. If it is not correct, the worker can change the selected reason code before the stop or order is canceled. If this option is not checked, the worker is not given the option to change the reason code that is assigned. 

In Roadnet Mobile for Android

On the mobile device, when the worker cancels a stop or order, and reason codes exist, the worker must choose a reason code for the cancellation.  When asked if the ID and description are correct, the worker  answers Yes or No. If the worker answers Yes, the route can be continued. If the worker answers No, the worker is given the opportunity to change the reason code that was chosen.

Routes Without An Origin Depot Use the First Stop

Found in Roadnet Anywhere Tracking

Previously, when a Roadnet Anywhere Tracking route did not have an Origin, the Destination of the last route completed on the device was used as the Origin. If there was no Destination on the last route, it used a depot in the region. To simplify how an Origin is assigned if the route is not created with one, the first stop is now assigned as Origin. An unknown stop will be created for the point at which the route started.

Note:  The Create Unplanned Origin when Route is Loaded region setting has no effect on Roadnet Anywhere Tracking routes.

Workers Can Add Stops

Found in Roadnet Anywhere Tracking for iOS

 Currently Roadnet Anywhere Tracking for Android users are able to manually add stops to their trips. Now, iOS users can also add stops. When a stop needs to be added to a route, the worker can choose to arrive at a location in the location list or search for a specific location.

Note: The Allow Tracking Worker to Add Stops region setting found at Phone Settings>Smart Phone - Allowed Worker Actions must be enabled for the worker to be able to add stops.

Sending Pictures With Messages

Found in Roadnet Anywhere Tracking for iOS

Currently, Roadnet Anywhere Tracking for Android users are able to attach a picture to a message to prove where a package was left or to show that a product was damaged while on the truck. Now, iOS users have the same capability. Workers who use iOS mobile devices can now take a picture or include an existing photo when sending a message in Roadnet Anywhere Tracking. 

To take a picture and send it with a message, the worker simply presses the Camera icon and then Take Photo. 

To include a photo that already exists on the mobile device, the worker presses the Camera icon, presses Choose Existing, and then finds the photo on the mobile device. 

After a photo is taken or an existing photo is chosen, the worker presses Use Photo and a thumbnail of the picture displays at the bottom of the screen. The worker enters text for the message and then presses Send. 

   

Viewing Information for Multiple Regions

Found in Roadnet Mobile Manager

Previously, when viewing information in Roadnet Mobile Manger, you could only see information for one region at a time. If you wanted to see another region, you needed to return to the Change Region Context window and change the region setting. Now, you can see information for more than one region at a time.

When you log in and confirm the business unit and region, if you want to change the region for which information is displaying, simply tap the Region field and choose the regions you want to see. Tap Apply to return to the Change Region Context screen. The Region field reflects the regions you chose.

  

If your company uses region hierarchy, tap the arrow to the right of a level to see the levels below it. Tap the circle to the left of a level to place a check in  the circle. Any levels below it are also checked. Tap Apply and information for that level and all the levels below it display in Roadnet Mobile Manager.

Tap Apply on the Change Region Context screen to save the Business Unit and Region(s). The Overview screen displays with information for all the regions that you chose.

Note: You can also access the Change Region Context screen while using Roadnet Mobile Manager. Tap the Options icon and then tap Change Region Context.

Viewing Order Status

Found in Roadnet Mobile Manager

The purpose of Roadnet Mobile Manager is to help you make informed decisions and answer questions, even while you are away from your desk. In a continued effort to add helpful features, an Order Status look up has been added to it. 

Now, when you log into Roadnet Mobile Manager, the Overview screen contains a section with Order Status information. The Order Status card shows the number of orders that have a status of dispatched, serviced, or other and what type of orders they are: pickup, delivery, pickup and delivery, or transfer orders.

Tap the Order Status card to go to the Order Status screen. 

The Order Status screen allows you to search for orders and see live and historical information about them. After searching for your order you can view details about the order, including delivery information. This can be very handy if you want to determine if an order has been serviced, or when it is predicted to be serviced.

The first step in checking on an order status is searching for the order you want to review. Choose your Order Date Range and then enter your search criteria. When you tap Search a list of orders displays that matches your search.

The Order Status List screen shows you a list of all the orders that meet the criteria that you searched for on the Order Status screen. You can choose from the list the order you want to see in more detail. To see more details about an order, tap the order you want to see.

 

The Order Details screen displays showing you  detailed information about an order, based on the order's status: Cancelled, Delivered/Serviced, Unassigned, Unserviceable/Undeliverable, In Progress/Dispatched/Assigned, or Unknown.

If the order was serviced and a Consignee is available, the Consignee name displays. If a signature is available, you can tap View Signature to see the signature that was collected. If a proof of delivery image is available, you can tap View POD to see the picture that was collected.

Note: Non-transfer orders display the single service location followed by the delivery quantities and pickup quantities. A transfer order displays the pickup service location followed by the pickup quantities and then the delivery service location followed by the delivery quantities.

Quantities for Planned, Actual, Over, Short, and Damaged are available for Sizes 1, 2, and 3 for any pickups and/or deliveries on the order. If you use line items, you will not see them in the order details. Line item quantities are rolled up into the order quantity.

From the order details screen, you can also call the customer and go to the details screen for the route that the order is assigned to.

Viewing Omnitracs Navigation Information

Found in Insight

If you want to analyze your navigation information to see how many times workers deviate from a path or how many times a route path was recalculated,  Insight can now show you that information. Omnitracs Navigation information is now available in Insight.

Use the  # of Events (Recalculation) template to analyze your navigation information and group your report by navigation events based on Mobile Device, Telematics Device, or Recalculation Reason. To see more specific navigation information, you can add  the new navigation Measures to this or any other appropriate template. Measures that have been added to Insight include # of Events (Recalculation), Miles (Remaining after Recalculation), and Time (Remaining after Recalculation).

When grouping by Mobile Device or Telematics Device, the default is to show the description, but you can change it to show just the ID or both ID and Description. To change what you see, click on the Settings menu and then click Preferences. Check ID and/or Description for Mobile Device and/or Telematics Device to define what information you want to see.

Note: If you use Telematics devices, you will also see the Provider for the Telematics device. 

Saving KPIs with Errors

Found in Insight

Previously, when you created or changed a KPI, before you could save it, the KPI had to be free from errors. Now, so that you can come back to a KPI that you are working on that may not be error free yet, you are able to save your KPI, even if it contains errors. 

Note: You cannot save your KPI as a pdf or export an image if there is an error in your KPI.

Checking Your Stop Sequence Score

Found in Insight

You can have Insight determine how closely a worker stuck to the planned stop sequence on a route.
Using a simple sorting calculation, Insight can take a route's planned stop sequence and compare it to the actual stop sequence. The resulting percentage defines how much the worker deviated from the planned route. 

Use the Stop Sequence Score template to show the Actual Stop Sequence Score for a route. By looking at the stop summary, you can determine which parts of the route were or were not followed by the worker.

The Stop Sequence Score measure has been added to Insight and can be added to any appropriate KPI. 
 

Improving Your Navigation Experience

Found in Omnitracs Navigation

• A number of small changes have been made to Omnitracs Navigation to enhance your experience while navigating through your trip.
• Windows and menus that pop up on the screen will automatically close after 15 to 30 seconds of inactivity.
• The map will recenter on the vehicle's position after the worker moves the map and then there is no activity for 15-30 seconds.
• The map will automatically return to the default zoom level when the worker begins traveling.
• If you use Compliance, an audible notification is received when the HOS Clock changes to yellow or red.
• An audible notification is received when there is a change to turn-by-turn directions when the worker is approaching or arriving at a destination.
• The worker will notice that the Alerts settings page has a new look.
• You can change the color of the roads on the map you are viewing so that roads are easier to distinguish when other features are enabled and cluttering the map. To change road colors press Menu > Settings > Map Settings > Map Style.  Choose the map style you want to see.

• If the device's Location setting is turned off or not set to High Accuracy, the No GPS icon displays on the map to indicate poor or no GPS available for the navigation application.

Updates to the Search Feature

Found in Omnitracs Navigation

Previously, in Omnitracs Navigation, the city center and street address searches were on different screens. To move from a city center search to a street address, you had to return to the Map or Menu and start a new search. Now, the two search options are on the same screen, making it easier and quicker to go from a city center search to a street address search. 

In addition, when you search for an address or city and Omnitracs Navigation is unable to find it, you can now use the Search Online option. Omnitracs Navigation will use Roadnet Anywhere's search capabilities to find the location. Simply press Search Online.

Simulating A Trip

If your workers want to see the roads and turns that Omnitracs Navigation will direct them to when they run a trip, they can use the new simulation mode to visualize a trip. The simulation mode allows your workers to start a trip and view a simulation of it. The simulation uses the vehicle and path settings that are defined in Omnitracs Navigation to show the worker which roads will be traveled in order to reach the destination.

Before using simulation mode, the driver should plan a trip or select one from their list of trips. To start simulation mode, press Menu and then press Enable Simulation Mode. Omnitracs Navigation will quickly run through the trip on the map, simultaneously speaking each turn that is part of the path.

Warning: Workers should not use simulation mode while the vehicle is in motion.

To end simulation mode, press Menu and then press Disable Simulation Mode.

Updates to Mobile Devices for Omnitracs Navigation

Found in Roadnet Anywhere Web

The mobile device you use with Omitracs Navigation needs to be authenticated on the host before the application can be used. One of the ways to do this is to have an authentication code sent from the host system, which the driver tehnnenters on the device. If you were using this option, this code was previously visible in Roadnet Anywhere, but not on the same page where the other Omnitracs Navigation setup was done. Now, this information has been moved to the Applications page so that all information dealing specifically with Omnitracs Navigation can be seen at once. In addition, you can now see whether Omnitracs Navigation has been activated on the mobile device. 

The following changes were made:

• The Activation Code was moved from the Details page to the Applications page
• You can see when the activation code will expire
• You can request a new activation code if the existing code has expired
• You can see if Omnitracs Navigation has been activated on the mobile device

Click on the Maintenance icon to open Maintenance. Click the green button and scroll to Mobile Devices; the Mobile Devices list opens. Click the Edit icon to update an existing device. The Mobile Devices window opens. Click on the Applications tab to see the Omnitracs Navigation information. 

If your organization is using activation codes, once the device has been saved, the Code will be displayed. To see when the code expires, hover over the code; a tool tip appears showing the device's expiration date. To request a new activation code, click the Refresh icon. The driver will need to enter the activation code on the mobile device before using the application.

If your organization is using the mobile device's phone number or serial number to connect with the system, Pre-Authenticated will be checked. You will not need to use an activation code. 

To see whether Omnitracs Navigation has been started on the mobile device, check the Status. Once the application has been installed and started, the Status will change from Inactive to Active. 

Click the [Save] button to save any changes.