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CoPilot Messages Details

Allows a client to retrieve CoPilot messages. At most 50 messages may be read at a time.

Authorization Requirements

The credentials supplied with this method call (as specified in the accompanying WS-Security header) must be authorized to the following application(s) and their associated role-based permissions.
Required Application Licenses

  • CoPilot
  • Remote Integration

The user must also have been granted the CoPilot capability 'Can dequeue CoPilot messages' on the Customer portal.

Calling Interface

 

GetMessagesResponse getMessages (GetMessagesRequest messages) throws WSException
 

  • messages: The GetMessagesRequest encapsulates the information required to lookup CoPilot generated messages. Please note that only a maximum of 50 messages can be returned for a request.
     
  • returns GetMessagesResponse
    • Messages are returned with higher priority message first, unless FromKey is used, in which case they are returned oldest message first.

 

 

 

 

 

GetMessagesRequest

 

Element

 

 

XSD Type 

 

 

Description

 

 

Required

 

ReadState

OutgoingReadStatesType (string)

Needed to tell what Message state to use: Unread or Read for this lookup. If it is not provided, will return messages of any state. This can be used along with FromKey to traverse through all Unread messages sequentially. 

No

Routing

RoutingType

Contains the information about how the message was routed.

Yes

FromKey

string

Provide a way to return messages received after this message

No

StartDate

dateTime

Optional beginning time boundary  

No

EndDate

dateTime

Optional ending time boundary (inclusive)

No

AutoAck

boolean

If all the messages return should be marked as acknowledged at the time they are read.

Yes

MaxMessages

int

Maximum number of messages to return (if none specified will return all). For CoPilot set this to a value of 50 or less.

Yes

MessageAck

AckType

Tells the platform to ack/nack a previously read platform message. Allows the customer to add specific information if needed (see above) 

No

 

Sample XML Requests

Only the SOAP body is shown. To see a sample SOAP Envelope and Header, click here.

This sample asks for a maximum of 50 Unread messages for MyTruck123 and it also tells the system to automatically mark all return messages as Read.

<soapenv:Body>

<ns:GetMessagesRequest>

  <ReadState>Unread</ReadState>

  <Routing>

    <Source>

      <Type>Vehicle</Type>

      <CustomerAssignedId>MyTruck123</CustomerAssignedId>

    </Source>

    <Service>

      <Primary>

        <Id>CPLT</Id>

      </Primary>

    </Service>

  </Routing>

  <AutoAck>true</AutoAck>

  <MaxMessages>50</MaxMessages>

</ns:GetMessagesRequest>

</soapenv:Body>


This sample asks for a maximum of 50 Read messages, between two dates. AutoAck is set to false, since messages have already been Read.


 

<soapenv:Body>

    <ns:GetMessagesRequest>

       <ReadState>Read</ReadState>

         <Routing>

          <Service>

             <Primary>

                <Id>CPLT</Id>

             </Primary>

          </Service>

       </Routing>

       <StartDate>2013-05-16T17:15:20.000Z</StartDate>

       <EndDate>2013-05-16T17:15:25.000Z</EndDate>

       <AutoAck>false</AutoAck>

       <MaxMessages>50</MaxMessages>

    </ns:GetMessagesRequest>

</soapenv:Body>

Asks for 25 messages starting for a specific Key it also tells the system to automatically mark all return messages as Read.

    <soapenv:Body>

      <ns:GetMessagesRequest>

         <ReadState>Read</ReadState>

         <Routing>

            <Service>

               <Primary>

                  <Id>CPLT</Id>

               </Primary>

            </Service>

         </Routing>

         <FromKey>9FF13A62-CD79-42C5-BB3B-CD003B8A4A31</FromKey>

         <AutoAck>true</AutoAck>

         <MaxMessages>25</MaxMessages>

      </ns:GetMessagesRequest>

   </soapenv:Body>




 

 GetMessageResponseType

 

Element

 

 

Type 

 

 

Description

 

 

Required

 

Message

MessageType

List of Messages. Empty if none are found.

Yes

 

MessageType

 

Element

 

 

Type 

 

 

Description

 

 

Required

 

Id

IdType

Contains the unique keys for this message for both customer and platform

Yes

Routing

RoutingType

Contains the information about how the message was routed

Yes

Payload

PayloadType

Container for actual payload in the message

Yes

AuditHistory

OutgoingAuditHistoryType

Any additional information about the creation and changes to the message

Yes

Created

dateTime

Message creation time

No

 

Routing (RoutingType)

 

Element

 

 

Type 

 

 

Description

 

 

Required

 

Priority

PriorityType

Denotes the level of priority (Emergency = 6, High = 5, Medium = 3, Low = 0) used in the delivery of the message

No

Destination

BaseResourceType

Reference for the recipient of the message (typically this would be Vehicle)

No

Service

ServiceType

Qualifies what service (typically an application) handled this message in the platform

Yes


 

Sample XML Response

Audit History shows the various ways the message was delivered and the state changes it went through.

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">

   <SOAP-ENV:Body>

      <msgEip:GetMessagesResponse xsi:schemaLocation="http://msg.data.eip.omnitracs.com/1.0 C:/views/integration/vordel-routing/latest/vordel-helper/vordel-external-api/src/main/resources/EIPMessage1.0.xsd" xmlns:msgEip="http://msg.data.eip.omnitracs.com/1.0" xmlns:baseEip="http://base.data.eip.omnitracs.com/1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

         <Message>

            <Id>

               <Key>9FF13A62-CD79-42C5-BB3B-CD003B8A4A31</Key>

               <CorrelationId>8369a2b2-b668-4688-910f-1819f9aa1018</CorrelationId>

            </Id>

            <Routing>

               <Source>

                  <Type>Vehicle</Type>

                  <SystemAssignedId>105304409</SystemAssignedId>

                  <CustomerAssignedId>0105304409</CustomerAssignedId>

               </Source>

               <Service>

                  <Primary>

                     <Id>CPLT</Id>

                  </Primary>

               </Service>

            </Routing>

            <Payload>

               <Length>82474</Length>

               <Type>Binary</Type>

               <Binary>abcdef</Binary>

            </Payload>

            <PayloadContext>

               <UOMType>Omnitracs</UOMType>

            </PayloadContext>

            <Created>2013-05-16T17:15:21.762Z</Created>

            <AuditHistory>

               <Audit>

                  <Key>D12DCE8F-D1AD-462D-809A-DAD711154C37</Key>

                  <Date>2013-05-16T17:15:22.359Z</Date>

                  <Who>Route</Who>

                  <Distribution>

                     <Delivery>Dequeue</Delivery>

                     <State>Pending</State>

                  </Distribution>

               </Audit>

               <Audit>

                  <Key>D12DCE8F-D1AD-462D-809A-DAD711154C37</Key>

                  <Date>2013-05-16T17:15:22.311Z</Date>

                  <Who>Route</Who>

                  <Distribution>

                     <Delivery>Dequeue</Delivery>

                     <State>Sent</State>

                  </Distribution>

               </Audit>

            </AuditHistory>

         </Message>

      </msgEip:GetMessagesResponse>

   </SOAP-ENV:Body>

</SOAP-ENV:Envelope>

Exceptions

0000 - There was a problem with the request, either the XML was invalid, or no soap operation was found.

0001 - Too many web service calls too quickly. Make the request later.

0002 - An Internal Error Occurred when trying to process the request. Please try again later.

0003 - Authentication Failed. Check the user credentials

0004 - Not Authorized (No Authorized Apps found)

0005 - WSSE Header Block missing or invalid

0006 - WSSE Header Username token is missing or invalid

1000 - No Data Found. Was not able to locate a required resource

1001 - Invalid Input, Something missing or incorrect in the request. Exception will indicate what the problem was.

1002 - Internal Error, some unknown error occurred. Retry later or call customer service.

1003 - Not authorized. Not authorized to use this service. Check the User Roles on the customer portal

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