Welcome to Omnitracs Drive

Note: Depending on settings, some information and features may not be available.

Drive is designed to make running your trips easier. Drive lets you perform all of your daily tasks, follow your daily workflow, manage your duty status and vehicle inspections, and perform delivery and pickup of orders, using one application.

The main menu in Drive allows you to access a number of different screens.

Note: Depending on settings, some information and features may not be available.

The name and Driver ID of the worker displays at the top of the menu. 

If you use Compliance, a second worker can log into Drive and use the same mobile device as the first worker. Tap Add Co-Driver and enter the additional worker's Driver ID and Password. Tap Sign In. The second worker is added to the worker information at the top of the menu. 

When a co-driver is logged in, a worker can be marked as Primary (P) and/or Active (A).

The person who is driving the equipment and will have an HOS Duty Status of "On Duty Driving" is considered Primary. If the correct worker is not marked as Primary, tap the P associated with the appropriate worker to change the status. This status may change from one worker to the other throughout the trip.

The person who is using the Drive application is considered Active. If the correct worker is not marked as Active, tap the A associated with the appropriate worker to change the status. This status may change from one worker to the other throughout the trip.

Note: The worker who logs into Drive first is listed first at the top of the menu and to whom the trip is assigned. If the first worker logs out, the second worker must re-enter the password to remain logged into Drive. 

Sign Out - Allows the worker or co-driver to log out of Drive.

Note: You are prompted if there is an active Trip and you try to log out of Drive.

Map - Allows you to move through your trip using the Circle of Service. You can also access Messages and the Planner view.

My Day Planner - Allows you to see the trips available to you and activate the one you want to service. You can also access the Map view and Messages.

Messages - Allows you to send messages to and see messages received from the dispatcher. You can also access the Planner and Map views.

Documents - Allows you to take a picture of a document and save it. To add a document, from the Documents screen, press the + icon. Press the Type arrow and choose the type of document you are adding. Enter the document number and any Comments. Press the Camera icon. Your mobile device's camera opens. Drive will take the photo automatically if it detects a rectangle shape in the preview. Follow any instructions you might see, such as get closer or hold still. If it doesn't automatically take the photo, you can press the spinning circle button to take the picture manually. Once a picture is taken, press Scan and then OK. Add as many photos as you need to the document. Press Done. The document is added to the Documents list.

Adhoc Tasks - Allows you to add an optional task to your trip.

Switch to Navigation - Allows you direct access to your navigation application.

Third Party Apps - Allows you to open third party apps directly from the Drive application.

Compliance - Allows you direct access to Omnitracs XRS from the Drive application.

Feed - Allows you to see information about System, User, HOS, ELD, and Telematics activity. You can filter the list to change what shows in your Feed.

Help & Feedback - Provides help for Drive and allows you to send feedback to Omnitracs.

Synchronize - Allows you to synchronize your trip information.

About - Provides the application version, service ID, device mode, android version, and tenant ID. You can reset Drive so that existing vehicle connections are removed.
Important: When using Reset, you must re-enter the Device ID before Drive will open.

Settings - Allows you to change settings on your device. You can change your language preference, enable or disable Text To Speech, and turn Dark Mode on or off.

Signing Into Omnitracs Drive

Click here for a list of compliance articles grouped by topic.

 

Note: You may need to update Drive to the latest version.

1. Enter Driver ID.
2. Enter Password.
3. Press [Sign In].

Notes: Press OK if you are prompted that you should only make duty status changes while the vehicle is at rest.
If you are prompted to change your duty status, answer Yes or No to the status that is presented to you.

Complete any compliance tasks that display. Agree to or Edit any HOS logs that are presented to you.

Note: You may be prompted to connect to a vehicle. If you bypass this at log in, you may need to connect to a vehicle before continuing your day.

You are signed into Drive and the Planner view displays.

Note: Depending on settings, you may see another page when you open Drive, such as the Map or HOS page.

Sending and Receiving Messages

You can send messages to and receive messages from your dispatcher throughout the day.
 Note: Attachments included with messages that are sent to or from Drive are not supported.

Working on the Home Screen

Click here for a list of compliance articles grouped by topic.

 

Note: Depending on settings, some information and features may not be available.

If you have an active trip available or you have activated and opened a trip from the Planner view in Omnitracs Drive, the Map view displays with the stops on your trip showing on the map. You can zoom into and out of the map. You can also choose to see weather and traffic on the map.

Note: If a trip on your mobile device is modified by the dispatcher, a notification displays.

You can do a number of things while on the Home screen. In the Map view, you can see an overview of your trip, as well as zoom into it to see specific portions. In the Planner view, you can see a list of trips that are assigned to you and view the stops on those trips. You can also view your up-to-date Hours of Service Duty Status information and read your Messages.

To see the Main Menu, press the Main Menu icon. Choose the option with which you want to work.

To see Hours of Service information, press the HOS tab. The Hours of Service window displays. To see available Duty Status options, press the Current Status arrow. If you want to change your Duty Status, press the appropriate status and then Continue. Press ELD Activities to View Logs, Edit Logs, add a Work Time Extension, and more.  When two workers are logged into Drive, both worker's Hours of Service information is available. Use the arrow icon to move the screen between the two worker's information. Only the Active worker's Hours of Service information can be changed. 

To move to the next task on the trip, press the next task icon. The next task on your trip opens.

Note: Complete any Compliance tasks that display.

To see the map with your trip applied to it, press Maps. When you open a trip, the Map screen displays.

To read and send messages, press Messages.

To proceed with your day, depending on where you are within your trip, press the first, next, or last stop of your trip on the map. The Circle of Service displays. You may also press the next task icon to proceed.

Note: You must have an active trip in order to move forward with your day.

The Circle of Service guides you through your trip. Depending on what type of stop you are servicing, the Circle of Service has different tasks available to perform.

Planning Your Day

Note: Depending on settings, some information and features may not be available.

After you have successfully signed in to Omnitracs Drive, if an active trip is not available, the Planner view displays. Any inactive trips assigned to you display with a gray dispatched icon in front of the trip information. From this view you can do many things, such as activate a trip, pause a trip, and check your Hours of Service Duty Status. From the Main Menu, you can access the Map view, view messages, documents, and Drive help, complete adhoc forms, as well as synchronize your trip and change your settings. You can also press Map or Messages at the top of the screen to see your trip on the map or to read messages.

Note: If a trip assigned to you is modified by the dispatcher, a notification displays on your mobile device.

Depending on the stage that a trip is in, you will see one of the following icons in front of each trip on the Planner screen:

 Planned Trip - A planned trip for which you are assigned as the driver displays the Planned Trip icon. You must activate the trip before you are able to start it. 

 Dispatched Trip - A trip that is dispatched to you displays the Dispatched Trip icon. You must activate the trip before you are able to start it. 

 Offered Trip - A trip that is tendered to you displays the Offered Trip icon. You must accept the trip before it can be activated. 

 Active - A trip that is activated is ready to be started and deliveries and pickups recorded. Only one trip can be active at a time. 

 Paused Trip - A trip that has had service suspended displays the Paused Trip icon. You must resume the trip to make it active again. 

 Completed Trip - A trip on which all the stops have been serviced displays the Completed Trip icon.

1. Press the Options menu next to the trip with which you want to work. Depending on the stage that the trip is in, the menu will contain some, but not all of the following options.

   Activate - Changes a planned or dispatched trip to active. Only active trips can be started or serviced. Only one trip can be active at a time.

   Accept - Changes an offered trip to a planned trip. You must then make the trip active before you can start or service stops.

   Map Image - Shows an image of the trip's course in Planner. You cannot press stops to open the circle of service from this screen, but you can zoom and move the map.

   View More - Shows a Summary of the trip. You can see appointment windows for deliveries and pickups, addresses, contacts, and a satellite view of the stop locations on the trip.

   Reject - Removes the trip from the device.

2. To make the trip active, press Activate. Options that are available from the menu after a trip is activated include:

Open - Opens the Home screen in Map view and shows the trip with all the stops.

Pause - Pauses the trip and removes it from the Map view on the Home screen. You can only have one active trip at a time, so if you need to switch to another trip, you can pause the current active trip and activate another trip.

Resume - Resumes the trip that was previously paused and opens it in Map view on the Home screen.

Map Image - Shows an image of the trip path in Planner. You cannot press stops to open the circle of service from this screen, but you can zoom and move the map.

View More - Shows a Summary of the trip and summary of each stop. You can see appointment windows for deliveries and pickups, addresses, contacts, and a satellite view of the stop location.

Abandon - Removes the trip from the device and sets the status to Abandon in Omnitracs. You can only abandon active trips.

Complete - Removes the trip from the device and sets the status to Completed. This action does not complete the stops, it only completes the trip.

3. Press the Options menu next to the active trip and choose Open to proceed with your trip. You can also press a stop to open the Circle of Service for a specific stop.

Note: Depending on settings, the Map may display or you continue to see the Planner. The Map view displays your trip plotted on the map.

In Planner view, for each stop that displays on the trip, you can click the Options menu beside it and choose an action.

Adhoc - Opens the Adhoc screen so that you can add a task that is not included with the trip.

Open - Opens the Home screen and shows the Circle of Service, in Map view, for the stop.

Skip - Skips the stop and moves on to the next stop on the trip.

View More - Shows a Summary of the stop which includes the address, contacts, and a satellite view link for the stop location.

If you want to view your Hours of Service status, press the HOS tab. Your Current Status and hours of rest, driving, on duty, and time to violation information displays. Press ELD Activities to view or edit your ELD logs, to declare a Work Time Extension, and more.

 

Using the Map to See Your Trip

Note: Depending on settings, some information and features may not be available.

On the Home screen, the Map view shows you your trip on a road map. It also lets you view the current weather and traffic.

 To see the weather depicted on the map, press the Options menu and choose Map Features. Toggle Show Weather on or off. When set to On, the current weather displays on the map. When set to Off, the current weather does not display on the map.

 To see the traffic depicted on the map, press the Options menu and choose Map Features. Toggle Show Traffic on or off. When set to On, the current traffic displays on the map. When set to Off, the current traffic does not display on the map.

 To open navigation from the map, press the Options menu and choose Navigation. Your default navigation application displays your current location on the screen.

Press the + on the map to see icons that allow you to move around on the map, zoom in and out, center your location on the map, and add unplanned stops to your trip.

 To zoom out to see more area at the center of the map, press the Zoom Out icon. You can also pinch your fingers together on the screen to zoom out.

 To zoom in to see more detail at the center of the map, press the Zoom In icon. You can also push your fingers apart on the screen to zoom in.

 To zoom out and center the map, press the Expand icon.

 To zoom in and center your location on the map, press the Compass icon.

 To add an unplanned stop to your trip, press the Add Unplanned Stop icon. Unplanned stops can range from an accident, rest break , or an illness, to a citation or breakdown. Unplanned stops are included in the list of tasks you may find within your Circle of Service.

Working with the Circle of Service

Note: Depending on settings, some information and features may not be available.

The Circle of Service guides you through your day. There are a few types of service, starting your trip, servicing stops, and completing your trip. Depending on the type of service you are performing, you will have different tasks available in your Circle of Service. Along with your trip tasks, you can also see information about the stop you are working with and you can add additional tasks in your Circle of Service. The information here covers a typical Circle of Service.

Notes: Tasks may be named differently, depending on how your organization has them set up.
If you use navigation, each time you depart a stop your navigation application opens and provides directions. To return to Omnitracs Drive, use your mobile device's Back icon. You will only auto navigate if you are using ALK Copilot, Omnitracs Navigation, Google Maps, or Waze.

Starting Your Trip

Note: Depending on settings, some information and features may not be available.

The Circle of Service guides you through your day. Depending on the type of service you are performing, you will have different tasks available in your Circle of Service. Along with your trip tasks, you can also see information about the stop you are working with and you can add additional tasks in your Circle of Service. The information below covers a typical Circle of Service for the first stop on your trip.

Notes: Tasks may be named differently, depending on how your organization has them set up.
If you use navigation, each time you depart a stop your navigation application opens and provides directions. To return to Omnitracs Drive, use your mobile device's Back button. You will only auto navigate if you are using ALK Copilot, Omnitracs Navigation, Google Maps, or Waze.

Servicing Stops on Your Trip

The Circle of Service guides you through servicing your stops. Depending on the type of service you are performing, you will have different tasks available in your Circle of Service. Along with your trip tasks, you can also see information about the stop you are working with and you can add additional tasks in your Circle of Service. The information below covers a typical Circle of Service for the service stops on your trip.

Notes: Tasks may be named differently, depending on how your organization has them set up.
If you use navigation, each time you depart a stop your navigation application opens and provides directions. To return to Omnitracs Drive, use your mobile device's Back button. You will only auto navigate if you are using ALK Copilot, Omnitracs Navigation, Google Maps, or Waze.

Ending Your Trip

The Circle of Service guides you through your day. There are a few types of service, starting your trip, servicing stops, and completing your trip. Depending on the type of service you are performing, you will have different tasks available in your Circle of Service. Along with your trip tasks, you can also see information about the stop you are working with and you can add additional tasks in your Circle of Service. The information below covers a typical Circle of Service.

Notes: Tasks may be named differently, depending on how your organization has them set up.
If you use navigation, each time you depart a stop your navigation application opens and provides directions. To return to Omnitracs Drive, use your mobile device's Back button. You will only auto navigate if you are using ALK Copilot, Omnitracs Navigation, Google Maps, or Waze.

Signing Out of Omnitracs Drive

Click here for a list of compliance articles grouped by topic.

 

1. Press Main Menu.
2. Press Sign Out.
3. Complete any Compliance tasks that display.

You are signed out of Drive.

Tasks in the Circle of Service

Note: Depending on settings, some information and features may not be available.

There are many tasks that you might see in the Circle of Service. Some may be required, while others are not. Some may be called a different name than what you see in this list. Depending on if a task is manually added or is optional, you may see some of these under the Add Task option found in the center of the Circle of Service or as an Adhoc Form that can be accessed from the Main Menu. Here is a list of tasks you might see.

Accident: You can add an Accident task which collects specific information about an accident that has occurred. Your location is automatically collected. You may be asked to specify if there are any injuries and how serious, if emergency response is needed, how many vehicles are involved, if the damage has disabled the vehicle or if there is other property damage. You may also be required to include at least one photo.

Arrive at stop: When you arrive at a stop on the trip, you may need to confirm the arrival date and time. You may also be allowed to change your HOS Duty Status.

Breakdown: If your vehicle has problems, you can add a Breakdown task. Your location is automatically collected. You may be able to request specific types of assistance, like a tow truck or roadside assistance, and add comments to the task. You may also be allowed to change your HOS Duty Status while you wait for assistance.

Bulk Load: When you have a bulk load, you may be required to scan barcodes and provide reasons why an item is manually entered. You may be able to add a new order or be required to enter a quantity for an item. You may or may not be required to complete or change the status of all orders on a stop before you can complete the stop. You may also be required to include at least one note, photo, document, or scale type.

Bump Dock: After you have arrived at a stop, you can confirm the date and time that you park at the loading dock and are ready to load or unload the vehicle. You may be required to include a photo.

Citation: If you receive a citation, you may want to add a Citation task. You will need the citation number. You might need to add comments or a photo before completing the task.

Customer Review: The Customer Review allows you to have the customer read and agree to your organization's terms and conditions before collecting a signature, The customer is required to mark that they have read and agree to the terms as well as confirm the arrival and unloading times of the delivery.

DVIR: The DVIR task lets you evaluate the equipment you are about to use for your trip, any equipment you may hook to during your trip, and when you are done the trip, the equipment you used to run it. You may be able to change the equipment that you are evaluating as well as view a previous inspection summary. For each defect that you find, choose the inspection point or problem from the drop down menu related to the appropriate inspection category. You may need to sign the DVIR or if the vehicle is not safe to operate, contact the appropriate individuals.

Delivery: When servicing a stop, you may be required to scan barcodes and provide reasons why an item is manually entered. You may be able to add a new order or be required to enter a quantity for an item. You may or may not be required to complete or change the status of all orders on a stop before you can complete the stop. If you have over, short, or damaged items, you may be required to include at least one note, photo, or document.

Depart: When you depart a stop, you may be able to rate the stop, see the next planned top, confirm the data and time of your departure, and see your current HOS Duty Status.

Documents: You can use the Add Documents task to include a document throughout your trip. Comments may be required when you add a document.

Done: When you complete a trip, you may press the Done task. You may need to confirm that your are completing this trip along with a date and time. You may also see your HOS Duty Status.

Driver Acknowledgment: If you have a Driver Acknowledgment task in your Circle of Service, you may need to check off specific things that you did at the stop, such as following the special driver instructions, have the customer witness the hook-up, or even have the hook-up approved by the customer. You may be required to include a note. Before you can complete the task, you will need to sign an acknowledgment.

Drop Trailer: When you are servicing a stop or completing a trip, you may be able to drop a trailer. When you drop a trailer, you may need to confirm the task. You may also be able to drop a trailer that is not currently assigned to the trip. 

End: When you end a stop or trip, you can rate the stop or trip, add comments, a well as see and possibly change your HOS Duty Status.

Fuel: You may need to add a fuel task when you stop to gas up the vehicle. Enter the amount of fuel dispensed. You may be required to include a note or a photo before you can complete the task.

Hookup: When you are offloading or picking up product and connect your trailer to a connector, you may want to get a customer sign off that it is connected to the correct location, before you pump the product out of or into your trailer. Your customer may be required to read and acknowledge an agreement.

Hook Trailer: When you are servicing a stop or starting a trip, you may be able to hook a trailer. When you hook the trailer, you may need to confirm the task. You may also be able to hook an unlisted, unknown, or not validated trailer and enter the trailer's seal number.  

Illness: If you stop servicing your trip because you are sick, you can add an Illness task. Your location is automatically collected. You may be required to provide a date and time that you will be able to resume driving, as well as comments.

Occurrence: When you have a stop that is not planned, such as an accident or breakdown, you can use an Occurrence task. Your location is automatically collected. You can confirm the data and time of the occurrence and possibly change your current HOS Duty Status.

Photos: You can use the Add Photos task to include a photo throughout your trip. Comments may be required when you add a photo.

Pickup: When servicing a stop, you may be required to scan barcodes and provide reasons why an item is manually entered. You may be able to add a new order or be required to enter a quantity for an item. You may or may not be required to complete or change the status of all orders on a stop before you can complete the stop. If you have over, short, or damaged items, you may be required to include at least one note, photo, or document.

Post-Trip: After you complete all the stops on your trip, you may need to complete a Post-Trip task. Once you confirm the asset you want to assess, for each defect that you find, choose the inspection point or problem from the drop down menu related to the appropriate inspection category. You may need to sign the inspection or if the vehicle is not safe to operate, contact the appropriate individuals.

Pre-Trip: Before you start your trip, you may need to complete a Pre-Trip task, Once you confirm the asset you want to assess, for each defect that you find, choose the inspection point or problem from the drop down menu related to the appropriate inspection category. You may need to sign the inspection or if the vehicle is not safe to operate, contact the appropriate individuals.

Reefer Temp: If you drive a refrigerated truck, you may need to record the truck temperature during your trip. The Reefer Temp task allows you to enter the temperature reading of the refrigerated unit.

Rest Break: A Rest Break lets you record a break in your work. Your HOS Duty Status may display and you may be able to change it. Choose the type of break you want to take. When you are done your break, you can continue your trip.
30 minute break – A 30 minute break that is required within each 8 hours of On Duty time.
10 hour break – A 10 hour break that is required between each 14 hours of On Duty time.
Non-HOS break – An ad-hoc break of any duration that is not specifically associated to HOS.

Returns: When servicing a stop, you may be required to scan barcodes and provide reasons why an item is manually entered. You may be able to add a new order or be required to enter a quantity for an item. You may or may not be required to complete or change the status of all orders on a stop before you can complete the stop. If you have over, short, or damaged items, you may be required to include at least one note, photo, or document.

Review & Sign: The Review & Signoff may be required once an order has been delivered. You may need to have a customer sign for a delivery or you may need to mark that the delivery was refused or dropped somewhere at the location. You can choose how the delivery is being finalized, you may see an option to get a customer signature, mark that the customer refused delivery, or a different result. Depending on what you choose, you may need to have the customer accept and sign for the delivery or you may need to enter a note as to why the delivery was finalized in the chosen manner.

Scale: Use the Scale task to capture vehicle and load weights when measured using a truck scale. You may see Tare and Gross weight measurements. You may be required to enter the Steer. Drive, Trailer, and Calculated Total Weights. As well, a photo and/or document may be required before you can complete the task.

Seals: To capture Trailer Seal numbers, you can scan one or more Top Seals, Bottom Seals, and Other Seals barcodes.

Start: When you press the first task on your trip, you are asked "Are you ready to start this Trip?" Answer yes and you can see and possibly change your HOS Duty Status. There may be other actions you may need to perform before you can depart the first stop.

Swap Trailers: If you swap trailers on your trip, the Swap Trailers task lets you scan the barcode of the trailer being dropped. You may also be able to use a previous signature before you complete the task.

Trailer Verification: When you change a trailer on your trip, you may need to verify the change. You can scan or enter the trailer barcode. You may be required to include a photo before you can complete the ask.

Weather: When weather interrupts your trip, you may be able to enter a Weather task. Select the type of weather causing the disruption and enter the date and time that you will be able to resume your trip. You may be required to include a photo and/or comment before you can complete the task.